Forum Discussion
A HN Suggestion...then my Rant
I've been working I.T. now since 1977, most places I've worked provided the customer or employee's a portal to provide general information, downtimes, outages...etc, I think HN could reduce service c...
Hi Pete,
Thank you for taking the time to share, I'm sorry for the frustration. I totally agree, I like your idea. I'll go ahead and send this suggestion to the appropriate department, thank you for your feedback.
-Liz
I suppose no one from Hughesnet cares, or will offer an appology?
I understand HN cannot do anything about what's happened in the past, I still belive outage or Service alerts on https://myhughesnet.hughesnet.com/ could help your customer service folks no having to respond to questions about an outage.
