Forum Discussion

Junior

4 years ago

Solved

ACCESS DENIED

You don't have permission to access on this server. I cannot get on this website since 4 days ago. I can get on it at my workplace and on my mobile data for my cell phone. when I put my cell ph...

Gabeu

Remy

Moderator

4 years ago

DEBPOSTON,

Thank you for reaching out! We'd definitely like to find out what's going on here. I pulled up your account to do some diagnostics, but it appears we don't currently have communication with your modem! When you get home, please do as maratsade suggested and attempt to locate the state code as listed above.

Thanks,

Remy

DEBPOSTON

Junior

4 years ago

Thanks I will. I did leave my modem unplugged the morning to try getting it back up tonight. Hopefully you can do the diagnostics tonight or tomorrow if I cannot get it working again. Thanks so much.

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I cannot get on this website since 4 days ago. I can get on it at my workplace and on my mobile data for my cell phone. when I put my cell ph...","body@stringLength":"584","rawBody":"

You don't have permission to access on this server.

I cannot get on this website since 4 days ago. I can get on it at my workplace and on my mobile data for my cell phone. when I put my cell phone on the hughesnet wifi I get the same access denied. I have tried unplugging the modem and waiting at least 15 minutes to no avail, unplugging all cords and the electricity too. I still cannot get on the website I need to do work with at home. Please help in any way possible.

","kudosSumWeight":0,"postTime":"2022-02-21T07:42:35.992-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Gabeu","text":"Gabeu","time":"2018-03-09T12:32:22.411-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:136908_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12085},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:136908":{"__typename":"Conversation","id":"conversation:136908","solved":true,"topic":{"__ref":"ForumTopicMessage:message:136908"},"lastPostingActivityTime":"2022-02-23T19:29:26.421-05:00","lastPostTime":"2022-02-23T19:29:26.421-05:00","unreadReplyCount":25,"isSubscribed":false},"ModerationData:moderation_data:136908":{"__typename":"ModerationData","id":"moderation_data:136908","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:136908_1":{"__typename":"Revision","id":"revision:136908_1","lastEditTime":"2022-02-21T07:42:35.992-05:00"},"ForumReplyMessage:message:136923":{"__typename":"ForumReplyMessage","id":"message:136923","conversation":{"__ref":"Conversation:conversation:136908"},"author":{"__ref":"User:user:89711"},"revisionNum":1,"uid":136923,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: ACCESS DENIED","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:136923"},"parent":{"__ref":"ForumReplyMessage:message:136922"},"body":"

Thanks I will. I did leave my modem unplugged the morning to try getting it back up tonight. Hopefully you can do the diagnostics tonight or tomorrow if I cannot get it working again. Thanks so much.

","body@stringLength":"218","rawBody":"

Thanks I will. I did leave my modem unplugged the morning to try getting it back up tonight. Hopefully you can do the diagnostics tonight or tomorrow if I cannot get it working again. Thanks so much.

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When I got home tonight I clicked on the icon to my web sight and it came up perfect! Some of you must have fixed it! Thanks so much.

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When I got home tonight I clicked on the icon to my web sight and it came up perfect! Some of you must have fixed it! Thanks so much.

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DEBPOSTON,

Thanks,

Remy

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DEBPOSTON,

Thanks,

Remy

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