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Additional Data prices...
Thank you for contacting us. I am sorry to hear you are having a hard time managing the monthly priority data allotment. Exceeding the monthly data allotment does result in slower speeds which is causing the main issue with slowness and buffering. While purchasing tokens is an option, we do not recommend it before trying to manage your monthly data on your own first. Please review this link http://hninfo.us/datatips for helpful tips to achieve that.
When you are in the beginning of your data refresh and may still experience buffering, here is some information to help. When it comes to streaming Netflix and sites similar, it is recommended to manually set your resolution settings, as it is on the auto setting by default. This can cause severe buffering since it is trying to cycle between many different resolutions during a stream. This can be done by logging on to your Netflix account on a desktop computer and clicking on your account information. There you will find a section for playback settings, where you can adjust it accordingly. This will not only save you on data but allow better loading and less buffering. Also, try streaming on one device connected to the modem via LAN cable if available. In this case, if your TV is close enough to the modem or you have a long ethernet cable, you can do this. This will provide a quicker, more stable connection. If buffering is the main issue, even after these tips, downloading shows and movies locally is a great option for you. You can do this by downloading the Netflix app and initiating a download to watch a show or movie offline. This would eliminate buffering completely and save you on data expenditure, since the media it is playing from a stored file and not streaming in real-time. You can find more information on this process below for many streaming services.
https://www.cnet.com/tech/mobile/every-way-to-watch-movies-and-shows-offline-netflix-youtube-hbo-amazon-prime-disney-plus-hulu/. -Damian
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