Forum Discussion
11 years ago
AOL is blocking E-mail from Hughesnet addresses -
There used to be a section in support where we could just list the e-mail addresses that we were blocked from sending to, but I cannot find it. Going to customer support, no one seems to know what I...
- 11 years agoHello All,
I've received an update. Our e-mail support team was able to send an email to a test AOL account using a hughes.net e-mail account. They reported there was no issues sending to AOL. The header that was provided to us by Terry indicates there was an individual block placed on that e-mail address. If the person you are trying to e-mail to has accidentally filtered you as spam, or their mailbox has filtered you as spam, they will need to place you on their safe senders list. This is especially true if you are sending daily e-mails that may cause the other person's inbox to inadvertently mark you as spam.
Please check with these users from AOL to make sure that you are on their safe senders list and re-try the messages again. If you still experience issues after this, please let us know.
Thank you.
Amanda
11 years ago
Thank you, Amanda. What is strange is that three days prior to today's blockage, my friend had sent me an alternate email address (her business AOL address) to use and that was the one blocked, Then today her home email address was blocked, so it was progressive issue for past 3 days. I have contacted her on Facebook to report the issue, as well as having my daughter in another state and using SBCglobal send emails to the AOL addresses to see if they get through or are also blocked. This should be a fair test to see where the fault lies.
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