Forum Discussion
11 years ago
AOL is blocking E-mail from Hughesnet addresses -
There used to be a section in support where we could just list the e-mail addresses that we were blocked from sending to, but I cannot find it. Going to customer support, no one seems to know what I...
- 11 years agoHello All,
I've received an update. Our e-mail support team was able to send an email to a test AOL account using a hughes.net e-mail account. They reported there was no issues sending to AOL. The header that was provided to us by Terry indicates there was an individual block placed on that e-mail address. If the person you are trying to e-mail to has accidentally filtered you as spam, or their mailbox has filtered you as spam, they will need to place you on their safe senders list. This is especially true if you are sending daily e-mails that may cause the other person's inbox to inadvertently mark you as spam.
Please check with these users from AOL to make sure that you are on their safe senders list and re-try the messages again. If you still experience issues after this, please let us know.
Thank you.
Amanda
11 years ago
Yes indeed - SOMETHING fixed it yesterday, so the E-mail support team did, indeed, send an E-mail to AOL. The nature of the blocked message notice, however, precluded it being blocked by an individual; the E-mails were being blocked by AOL. I am positive, because I have more than one AOL recipient, and they were ALL blocked, and starting yesterday they ALL worked OK.
Let us hope AOL does not block Hughes again; it is a HORRIBLE hassle to get a domain off of a blocked list.
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