Forum Discussion
ATA modem is failing every day
- 4 years ago
Good morning Bob,
Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.
-Liz
Hey Liz,
Today at 1:35 Eastern, I received the new ATA delivery. Thanks.
At 2:40 E the phone ragg and I answered the long distance call from my TN sweetie.
The ATA crashed in a few minutes.
Then I opened the box, unpacked the new ATA, made the connections, and the new ATA never completed the connection.
Went to the System control center to check my network status.
Presently the new ATA is connected, My status is Degraded and throttled,
powered down the new ATA twice, no Dial tone. New ATA and new cable.
perhaps today is not a good day to troubleshoot. :smileysad:
Hi Bob,
Glad the ATA got there quickly. Please let me know the MAC address of the new ATA so it can properly activate.
-Liz
Related Content
- 3 years ago
- 5 years ago
- 9 months ago
- 11 months ago
- 2 years ago