Forum Discussion
markobbie
9 years agoSophomore
Bad service for new customer
I just had Hughes installed a couple of weeks ago. When I called to ask about the service, the salesman swore that snow doesn't interfere with the signal. He even claimed his parents live near me and ...
- 9 years agoSure thing, Mark. We can certainly look into requesting a sales call review. If any coaching is needed, it will be applied. Thank you for your feedback!
Please don't hesitate to visit us in the community again if you have any additional concerns.
Thanks,
Liz
GabeU
9 years agoDistinguished Professor IV
markobbie,
I live in an area that gets a considerable amount of snow (25 miles south of Buffalo, NY). Snowing generally won't bother the signal, unless it is a very heavy snowfall. Snow buildup, OTOH, can and will definitely affect the signal, especially the wet, heavy snow. I've had times where I've had four inches of fluffy snow on the dish and it still worked just fine, and I've had times where there was just a minimal covering of wet, heavy snow and I would completely lose the signal, as I would with my DirecTV signal, too (different dish, of course).
If it's fluffy snow, just a light tap on the dish should get it to all fall off, but the frozen stuff is the worst, especially if it started coming down after it was raining, then got really cold. Just be careful on that ladder!
Supposedly Rain-X can help to keep some types of snow from building up on the dish, but you have to put in on when it's above 40 degrees Fahrenheit. I've never used it, myself.
I live in an area that gets a considerable amount of snow (25 miles south of Buffalo, NY). Snowing generally won't bother the signal, unless it is a very heavy snowfall. Snow buildup, OTOH, can and will definitely affect the signal, especially the wet, heavy snow. I've had times where I've had four inches of fluffy snow on the dish and it still worked just fine, and I've had times where there was just a minimal covering of wet, heavy snow and I would completely lose the signal, as I would with my DirecTV signal, too (different dish, of course).
If it's fluffy snow, just a light tap on the dish should get it to all fall off, but the frozen stuff is the worst, especially if it started coming down after it was raining, then got really cold. Just be careful on that ladder!
Supposedly Rain-X can help to keep some types of snow from building up on the dish, but you have to put in on when it's above 40 degrees Fahrenheit. I've never used it, myself.
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