Forum Discussion

markobbie's avatar
markobbie
Sophomore
9 years ago

Bad service for new customer

I just had Hughes installed a couple of weeks ago. When I called to ask about the service, the salesman swore that snow doesn't interfere with the signal. He even claimed his parents live near me and ...
  • Liz's avatar
    Liz
    9 years ago
    Sure thing, Mark. We can certainly look into requesting a sales call review. If any coaching is needed, it will be applied. Thank you for your feedback!

    Please don't hesitate to visit us in the community again if you have any additional concerns.

    Thanks,
    Liz
C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
9 years ago
One thing I want to point out, I have noticed with HT series equipment, it doesn't mind DRY snow much what so ever, but when you get wet heavy or slushy snow, it just goes downhill, fast.   Also, ice, it really screws with the signal...