Referring to the Cannot connect to ‘Upgraded to Gen5 and speeds are still extremely slow at times’ topic, now that I am able to connect to the ‘Upgraded to Gen5 and speeds are still extremely slow at times’ topic, I am not able to post to it.
To post my reply I selected ‘Reply’ at the bottom of the 06-01-2022 post from Liz and entered the text in the window under ‘Replying to Liz’ and then selected ‘Post’. The screen then showed the post just like all the other ones I have done. However, the next time I viewed this topic, whether it was reloading the page, logging out and back into the Community or rebooting the PC, my post did not exist. I even tried posting using Chrome, Firefox and another PC with no difference.
Any help would be extremely appreciated.
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maratsade wrote:Using a character counter.
I figured that. I was just curious if you used a specific site or extension or something like that.
","body@stringLength":"398","rawBody":"wrote: Using a character counter.
I figured that. I was just curious if you used a specific site or extension or something like that.
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","body@stringLength":"33","rawBody":"Using a character counter.
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I got curious about the character max in here so I had to dig a little to check. For posts, the character limit is 50000. When you copy and paste from other places, like Word, emails, and other websites, the HTML formatting gets copied as well and counts against the character limit. That's why the character count is greater than what's visible in the post.
Also, your post might look wonky when you try to copy/paste in here. I've learned from experience to copy/paste from Notepad, which has no formatting.
-Liz
Edit: I just learned something else! CTRL-Shift-V in Windows pastes without formatting; no need for Notepad.
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Good morning folks,
I got curious about the character max in here so I had to dig a little to check. For posts, the character limit is 50000. When you copy and paste from other places, like Word, emails, and other websites, the HTML formatting gets copied as well and counts against the character limit. That's why the character count is greater than what's visible in the post.
Also, your post might look wonky when you try to copy/paste in here. I've learned from experience to copy/paste from Notepad, which has no formatting.
-Liz
Edit: I just learned something else! CTRL-Shift-V in Windows pastes without formatting; no need for Notepad.
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icon"},"localOverride":false},"Revision:revision:138214_4":{"__typename":"Revision","id":"revision:138214_4","lastEditTime":"2022-07-26T09:55:04.221-04:00"},"Revision:revision:138198_1":{"__typename":"Revision","id":"revision:138198_1","lastEditTime":"2022-07-23T17:09:33.176-04:00"},"ModerationData:moderation_data:138200":{"__typename":"ModerationData","id":"moderation_data:138200","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:138200":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:138200","revisionNum":2,"uid":138200,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:138199"},"conversation":{"__ref":"Conversation:conversation:138063"},"subject":"Re: Cannot Post to ‘Upgraded to Gen5 and speeds are still extremely slow at times’","moderationData":{"__ref":"ModerationData:moderation_data:138200"},"body":"
It's something we use at work. EDIT: Are you wondering about the accuracy?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":1,"postTime":"2022-07-23T17:22:56.849-04:00","lastPublishTime":"2022-07-23T17:26:47.039-04:00","metrics":{"__typename":"MessageMetrics","views":8502},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138200","repliesCount":11,"readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"81","rawBody":"It's something we use at work. EDIT: Are you wondering about the accuracy?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:138200_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:138201":{"__typename":"ModerationData","id":"moderation_data:138201","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:138201":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29869"},"id":"message:138201","revisionNum":1,"uid":138201,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:138200"},"conversation":{"__ref":"Conversation:conversation:138063"},"subject":"Re: Cannot Post to ‘Upgraded to Gen5 and speeds are still extremely slow at times’","moderationData":{"__ref":"ModerationData:moderation_data:138201"},"body":"Ah, okay. No, nothing with accuracy. I've just never used a character counter before and I was going to check it out.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"131","kudosSumWeight":1,"postTime":"2022-07-23T17:28:26.077-04:00","lastPublishTime":"2022-07-23T17:28:26.077-04:00","metrics":{"__typename":"MessageMetrics","views":8509},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138201","repliesCount":10,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"136","rawBody":"Ah, okay. No, nothing with accuracy. I've just never used a character counter before and I was going to check it out.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:138201_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:138204":{"__typename":"ModerationData","id":"moderation_data:138204","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:138204":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57676"},"id":"message:138204","revisionNum":1,"uid":138204,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:138201"},"conversation":{"__ref":"Conversation:conversation:138063"},"subject":"Re: Cannot Post to ‘Upgraded to Gen5 and speeds are still extremely slow at times’","moderationData":{"__ref":"ModerationData:moderation_data:138204"},"body":"Here is a bit more detail on how I came up with a possible character count limit of 3000.
I reviewed my previous messages that did post and the longest one had a character with spaces count of 2650. I came up with this number by using the Word Count in Word, which is where I usually compose the message then post it by copying and pasting.
The message that would not post had a character with spaces count of 3295. I figured the limit was a round number like 3000 and edited the message to lower the character with spaces count, which ended up being 2917. It posted.
I assumed someone from HughesNet would confirm the exact number and had not considered trying to find it myself. My main goal was to finally get my message posted after all this time.
Hope this helps.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2022-07-23T18:04:08.917-04:00","lastPublishTime":"2022-07-23T18:04:08.917-04:00","metrics":{"__typename":"MessageMetrics","views":8475},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138204","repliesCount":9,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"869","rawBody":"Here is a bit more detail on how I came up with a possible character count limit of 3000.
I reviewed my previous messages that did post and the longest one had a character with spaces count of 2650. I came up with this number by using the Word Count in Word, which is where I usually compose the message then post it by copying and pasting.
The message that would not post had a character with spaces count of 3295. I figured the limit was a round number like 3000 and edited the message to lower the character with spaces count, which ended up being 2917. It posted.
I assumed someone from HughesNet would confirm the exact number and had not considered trying to find it myself. My main goal was to finally get my message posted after all this time.
Hope this helps.
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I was wondering about post size limits too, and wanted to see if I could replicate your test. I will probably try with a larger test post.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2022-07-23T18:20:23.865-04:00","lastPublishTime":"2022-07-23T18:20:23.865-04:00","metrics":{"__typename":"MessageMetrics","views":8476},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138205","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"297","rawBody":"\"I assumed someone from HughesNet would confirm the exact number and had not considered trying to find it myself\"
I was wondering about post size limits too, and wanted to see if I could replicate your test. I will probably try with a larger test post.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:138205_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:138213":{"__typename":"ModerationData","id":"moderation_data:138213","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:138220":{"__typename":"ModerationData","id":"moderation_data:138220","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:138220":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:138220","revisionNum":2,"uid":138220,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"AcceptedSolutionMessage:message:138214"},"conversation":{"__ref":"Conversation:conversation:138063"},"subject":"Re: Cannot Post to ‘Upgraded to Gen5 and speeds are still extremely slow at times’","moderationData":{"__ref":"ModerationData:moderation_data:138220"},"body":"Testing CTRL-Shift-V
All dogs descend from a species of wolf, but not the gray wolf (Canis lupus), like many people assume. In fact, DNA evidence suggests that the now-extinct wolf ancestor to modern dogs was Eurasian. However, scientists are still working to understand exactly what species gave rise to dogs.
EDIT: Cool!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2022-07-26T15:50:21.572-04:00","lastPublishTime":"2022-07-26T15:50:46.395-04:00","metrics":{"__typename":"MessageMetrics","views":8386},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138220","repliesCount":5,"readOnly":true,"editFrozen":false,"body@stringLength":"367","rawBody":"Testing CTRL-Shift-V
All dogs descend from a species of wolf, but not the gray wolf (Canis lupus), like many people assume. In fact, DNA evidence suggests that the now-extinct wolf ancestor to modern dogs was Eurasian. However, scientists are still working to understand exactly what species gave rise to dogs.
EDIT: Cool!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:138220_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:138275":{"__typename":"ModerationData","id":"moderation_data:138275","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:138275":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57676"},"id":"message:138275","revisionNum":1,"uid":138275,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:138220"},"conversation":{"__ref":"Conversation:conversation:138063"},"subject":"Re: Cannot Post to ‘Upgraded to Gen5 and speeds are still extremely slow at times’","moderationData":{"__ref":"ModerationData:moderation_data:138275"},"body":"Thanks to all of you for taking the time to look into the character limit. This shows that the problem I am having with posting a message that has a character count of slightly above 3000 has nothing to do with reaching the actual limit.
I did some more investigating and noticed the HughesNet Community Mailer email for this topic contained the following post that is quite long:
maratsade (Distinguished Professor IV) posted a new reply in Tech Support on 07-26-2022 07:02 AM
However, it is not shown in this HughesNet Community topic. Is it possible to set up a post to not be shown on-line and only in the email?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-07-29T11:49:26.735-04:00","lastPublishTime":"2022-07-29T11:49:26.735-04:00","metrics":{"__typename":"MessageMetrics","views":8288},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138275","repliesCount":4,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"893","rawBody":"Thanks to all of you for taking the time to look into the character limit. This shows that the problem I am having with posting a message that has a character count of slightly above 3000 has nothing to do with reaching the actual limit.
I did some more investigating and noticed the HughesNet Community Mailer email for this topic contained the following post that is quite long:
maratsade (Distinguished Professor IV) posted a new reply in Tech Support on 07-26-2022 07:02 AM
However, it is not shown in this HughesNet Community topic. Is it possible to set up a post to not be shown on-line and only in the email?
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It doesn't show because I edited out the long content after I verified the post had actually posted.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-07-29T11:52:30.347-04:00","lastPublishTime":"2022-07-29T11:52:30.347-04:00","metrics":{"__typename":"MessageMetrics","views":8303},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138276","repliesCount":3,"readOnly":true,"editFrozen":false,"body@stringLength":"267","rawBody":"\"However, it is not shown in this HughesNet Community topic. Is it possible to set up a post to not be shown on-line and only in the email?\"
It doesn't show because I edited out the long content after I verified the post had actually posted.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"138","kudosSumWeight":0,"postTime":"2022-07-29T12:57:58.507-04:00","lastPublishTime":"2022-07-29T12:57:58.507-04:00","metrics":{"__typename":"MessageMetrics","views":1189},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:138063/message:138278","repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"143","rawBody":"It is possible to edit posts? Where is that mentioned? I did not see anything about it in the ‘Welcome/Getting Started’ post
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lakeland4 wrote:It is possible to edit posts? Where is that mentioned? I did not see anything about it in the ‘Welcome/Getting Started’ post
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There are 3 dots in the upper right hand corner of messages. Click on that and you’ll see several options, including editing.
wrote: It is possible to edit posts? Where is that mentioned? I did not see anything about it in the ‘Welcome/Getting Started’ post
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Thanks! There are certainly times when that will come in handy.
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