Forum Discussion
basd
6 months agoNew Poster
Can't access modem control center
I did read some similar discussions on this here, but I don't see a solution or even how to understand what is happening. I can access 192.168.0.1 from my iPad and from my Android phone. However, I c...
basd
6 months agoNew Poster
Remy - Well, I did follow the link and leave a message via the message link on that page. Maybe I misunderstood how to do it. I will try again. Earlier today, I also wrote an email request to customer service via the website form asking what the process is to return my equipment when I close my account. I did not get a reply, but I did get a request to fill out a survey regarding today's support request. Per the survey, Hughesnet is trying to "provide our customers with world class customer support." I think I am holding up my side of the bargain ... my account is on autopay, despite not having any service since 3/16 -- with a target service call date now of 4/3.
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