Forum Discussion

GDT's avatar
GDT
Freshman
2 years ago

cant access system control center

it says im not using a hughesnet connection but I am
Data Management
maratsade's avatar
maratsade
Distinguished Professor IV
2 years ago

Did you try shutting down the modem, waiting a couple of minutes, then restarting it? 

Can you connect directly to the modem and see if you can access the SCC?

  • GDT's avatar
    GDT
    Freshman
    2 years ago

    Yes I have rebooted the modem and no difference. SCC, system control center? How would I go about connecting directly to the modem?

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      2 years ago

      He means via Ethernet cable instead of WiFi. 

       

      What I would try is unplugging the modem, and your router if you use one, then turn all devices that use HughesNet off. Then plug the modem back in, wait a few minutes, then your router, then wait a few minutes, then turn on a single device and try connecting to the SCC. The idea behind this is to clear the DNS in case there's a bad entry, which can propagate through all of your devices. 

      • GDT's avatar
        GDT
        Freshman
        2 years ago

        GabeU, thank you, that got me into the SCC.

               Now that I can see everything is in order I have to wonder how to get rid of the 8-15 second delay between websites. 

          Greg