Forum Discussion
cmb366
5 months agoSophomore
Can't see Usage Data in Usage Details on App or Browser Again
The same issue I had in June is happening again. Up to 9/30/2024 I have the hughes.net app on my phone to daily monitor my usage of Regular Plan data and the Bonus Zone. On 10/1/2024 it went to 100...
cmb366
4 months agoSophomore
Remy,
Any update on this. It still isn't working in either my browser or the hughes.net app. Thank you.
Remy
4 months agoModerator
cmb366,
Thanks for following up! Our engineering team is still working to locate a resolution. It seems there's a disconnect between where data is tracked, and how it connects to the website. This shouldn't impact your ability to use the service, and data is being tracked correctly in the background. We will continue to update you when we receive more information on our end!
Thanks,
Remy
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