Next step Att General for the state of Arkansas. I want my money back. Sevice not provided as described.
Case Number 108593826
The last call my wife made they were supposed to call her back from another department. We are still waiting on that call. I guess that is just the HughesNet operates. Pass you around til someone drops the ball. Oh wouldn’t that be the installer? No not the installation. I was the one that called and asked for internet service. It was a joint thing with Dish network. I was surprised. I used to think more of Dish. It is not who you are it is who your friends are
The technician that installed it installed it wrong. Control center told him not to leave it that way and he told them it was the only way I could get any service. The tech had his phone on speaker. Oh when I do a speed check it will tell me 45 MB’s. But the service buffers when you watch a YouTube video. I had cable Lynks before I move here. I asked if they could hook me up. Centurytel is in this area but both said they can’t help me. I have Verizon with unlimited data and a signal booster. That seems to my best bet for now.
I guess calling doesn’t work. You have to get on here and start a gripe post.
That doesn't work either.
All you will get are reply post from people that "are not MODS" to sugest you do a bunch of smoke and mirror tricks like turn off your router, take some speed tests, reboot your system etc. I know all I have to do is go into town with my iPad and download a bunch of stuff to watch on a providers system that is interested in service for their community. Not HughesNet. Wish I had never heard of this company.
