Forum Discussion
Connected, but no internet
A day or two ago we had a power outage, and ever since then, we've had basically no consistent internet connection. I've reset it a few times, and tried to, uh "Reset DNS" by turning both the modem a...
Right now, our weather is clear, and we have no internet. The state code is 12.8.2
I understand and I am sorry to hear that. We are unable to send any remote commands to the modem as well for a potential remote fix due to there being no signal. The only option left would be to have a technician come out. Please call our support line at 1-866-347-3292 to get one sent out. We are normally able to do it here but are currently experiencing internal issues preventing this from being done through community. -Damian
