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rustythecur's avatar
rustythecur
Junior
8 years ago

Constant buffering on Youtube

     For the last 2 weeks I have had a hard time when trying to watch a Youtube video. Some buffering before 8 am, which has never occurred before. At night the problem is much worse. Sometimes the v...
Performance
  • Liz's avatar
    Liz
    8 years ago

    Thank you for this information, I'm sending you a replacement HT2000w, it should arrive in the next few days. Please let me know if you're still having intermittent connectivity with your wifi network.

     

    Your cooperation, patience, and understanding are much appreciated.

     

rustythecur's avatar
rustythecur
Junior

A correction when I try and connect to the SCC I get this message

 

"Unable to connect

Firefox can’t establish a connection to the server at 192.168.0.1.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

 

    I then switched to the NetGear modem and went to the SCC page and checked the System Status and saw the following state code,

 

        "State Code    14.1.1 -- No devices connected"     this was followed with a red x

 

      Also at the top of the page was "Diagnostic Code 0000-0000-0000-0049

 

 Another correction while I could not connect to the internet all the lights were on but none were flashing on the HughesNet Modem

Liz's avatar
Liz
Moderator
8 years ago

Thank you for this information, I'm sending you a replacement HT2000w, it should arrive in the next few days. Please let me know if you're still having intermittent connectivity with your wifi network.

 

Your cooperation, patience, and understanding are much appreciated.

 

  • rustythecur's avatar
    rustythecur
    Junior
    8 years ago

          Thank you Liz I really appreciate your efforts to help me. I am sure this will solve my problem. After the modem arrives if everything works as expected I will hit the accept as solution button below your post.

                                                                                                                                      Thanks again.