Forum Discussion

Gigix2's avatar
Gigix2
Freshman
7 years ago

Daily data usage breakdown

Where can I see my daily data usage broken down by the hour?  I thought at one time I could see this in my account, but I can't seem to find it now.   Thank you
Data Management
maratsade's avatar
maratsade
Distinguished Professor IV
7 years ago

I don't think they have that anymore.  I could be wrong, though (and I'm sure someone will jump in and correct me if I am.). You can see your usage history, but it's not hourly.

 

Gigix2 wrote:

Where can I see my daily data usage broken down by the hour?  I thought at one time I could see this in my account, but I can't seem to find it now.

 

Thank you

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

  • Gigix2's avatar
    Gigix2
    Freshman
    7 years ago
    Thank you.
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    Though I could be wrong, I believe what happened to it is that it diminished in value as more and more people moved to Gen4, where monitoring hourly usage isn't nearly as important, overall, as it is with the daily refill legacy plans.  Because of this they stopped supporting it, and its use for, Gen4 and anything later, and they now concentrate on the currently used system.

     

    I think the people who do still have legacy plans may have some kind of access to it, though I'm not sure.  

     

     

    • BirdDog's avatar
      BirdDog
      Assistant Professor
      7 years ago
      GabeU wrote:

       

      I think the people who do still have legacy plans may have some kind of access to it, though I'm not sure.  

       

       

      I'm still on Gen4 plan and using HT1100 modem, able to accesss it here: http://customercare.myhughesnet.com/select_modem.html

       

      There is no option to gain access with newest modem.

    • john12's avatar
      john12
      Junior
      7 years ago

      I guess thats why my gen4 is so slow during the day.Gen5 sucks and every one is going back to gen4

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        7 years ago
        john12 wrote:

        I guess thats why my gen4 is so slow during the day.Gen5 sucks and every one is going back to gen4

        No one is going back to Gen4 because no one can go back to Gen4.  

         

        My Gen5....

         

         

        So much for "Gen5 sucks".    

         

        And you still haven't taken Liz's advice regarding addressing your concerns.