Forum Discussion

Silviron's avatar
Silviron
Sophomore
6 years ago

email "connection refuased" many Web Acceleration Client Error (509.2) Upstream TCP Receive Failure

Hi- For the last 20 hours I have mostly been unable to check my email (non-hughesnet, POP accounts ) via Thunderbird....  95% of the  time I get a "Connection Refused" notices.  I've checked my sett...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Hi Silviron,

     

    Good to hear. I did check earlier if there were any reports from engineering regarding any known issues that would have impacted you, but there weren't any. In any case, I'm glad to see all is well again.

     

Silviron's avatar
Silviron
Sophomore

Oh, and one time a few hours ago when I went to my account page to see if I had been "FAPed", the usage meter said something like "Site not enabled" where the green circle with % remaining number appears,

 

And a few times when I tried to connect with Windows, I got a Windows message that I had to open my browser and sign into my ISP before I could use the internet..

Liz's avatar
Liz
Moderator
6 years ago

Hi Silviron,

 

Thanks for the details. I ran diagnostics on your site and it's giving me back an OK. What is your system status/diagnostic code when you encounter these errors?

  • Silviron's avatar
    Silviron
    Sophomore
    6 years ago

    Hi Liz;

    It is running even better than usual now.  Almost exactly 48 hours after the horrible performance began,  it somehow cleared up....  It started at about 5AM my local (mountain, USA) time on Saturday morning, and then at about 5AM this morning, I noticed that everything started working well again.  Maybe  'the engineers' were working on the system and had it kind of crippled over the weekend?


    Whatever, I'm glad the problem is solved.  I started to report the improvement here as soon as I noticed it this morning, but wanted to see if it lasted, and it has.

     

    Thanks

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Hi Silviron,

       

      Good to hear. I did check earlier if there were any reports from engineering regarding any known issues that would have impacted you, but there weren't any. In any case, I'm glad to see all is well again.