Forum Discussion
Error message: Unfortunately the page you are looking for no longer exist (sic)
When I try to open certain links from an email I get the above message. I can go back to the email, try again, and it will work. The webpage that opens with the message is messages.hughesnet.com/...
Typically, you end up going to that URL if the system is doing an auto-redirect if you haven't paid your bill. If you are setup on automatic payments, you might want to check your card and see if the expiration date has changed since the last time you updated your information.
I have been experiencing the same problem for the past several days, and my account is NOT overdue. My next payment is due 06/08 and my last payment was made on time.
This is a very irritating problem. It occurs not only with email links, but bookmarked links as well. I recently upgraded to Gen5 because I was having so many problems and here I am having problems again.
I am experiencing same issue. Any solutions...same situation, account is paid.
What is the exact error message you are getting, and what URL is it? Not everyone actually has the same issue when they get "unfortunately the page you are looking for no longer exist".
Hi stutomkat,
Thanks for posting and welcome to the community! Since you just paid off your balance today, please allow up to 24 hrs for that error message to clear. If it persists beyond 24 hrs, please clear your browser cache and cookies to clear out that error.
