Forum Discussion
Flashing 'phone' icon on the Hughesnet Voice box - what does that mean?
Can a moderator respond to this?
I have no access to a phone so I can't reach the 866-347-3292 number.
Anybody know if the blinking light by the phone indicates a hardware failure in the the little ATA box or if it is some problem where they can reset a record and things start working again?
Remy Could the ATA have been knocked out by the storm before that morning? It seems to be working normally in that when powered on it exchanges data with the HT2000W like normal at the normal 24 hour interval - just no dial tone and the phone light flashes.
Did the storm do this or do you think something in the configuration went off? Before Sunday it worked great.
Thanks!
- maratsade18 days agoDistinguished Professor IV
The reps here have not posted for over 2 months -- it's likely they're no longer with HughesNet. You may want to call the customer service number.
- MrBuster17 days agoTutor
Just wondering...what happened to the reps that makes you think they are likely no longer be with HughesNet? Did something happen? Checking around, it looks like a rep responded 3 weeks ago - maybe vacation or something?
It seems like it would be a nice position even if only part time.
- maratsade17 days agoDistinguished Professor IV
If you have followed the news, you will know the issues Hughesnet has faced against Starlink and how they have lost a great number of users to the competition. That has led to changes that can be observed right here. The reps are no longer here -- they have not posted in over 2 months. KathyVoss had posted for a while but now she seems to be gone too. It's likely they're no longer with HughesNet. I think everyone here should shop around for a new internet provider. The writing is on the wall.
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