Forum Discussion

Rino744043's avatar
Rino744043
New Poster
4 months ago

Fresh install no connection 2 hrs after tech left

Technician was here at 10 am Installation went great. I commented to tech that modem felt really hot. I've had to unplug modem twice due to overheating. Even after putting a fan blowing on it. So...
no connection
overheating
Performance
maratsade's avatar
maratsade
Distinguished Professor IV
4 months ago

Give the HN reps on this site a chance to see your post and respond to it.  They have more authority than the phone reps, and are always very willing to help. Hang in there.