Forum Discussion
Fresh install no connection 2 hrs after tech left
Technician was here at 10 am Installation went great. I commented to tech that modem felt really hot. I've had to unplug modem twice due to overheating. Even after putting a fan blowing on it. So...
Give the HN reps on this site a chance to see your post and respond to it. They have more authority than the phone reps, and are always very willing to help. Hang in there.
