There was a warning on sysconctr site
And red power indicator there was hot plastic smell coming from modem. I even put a fan blowing on it still did it again later
Rino744043,
Thank you for providing that info as well as your information. We are experiencing internal issues preventing me from sending out a new modem on this platform. This does mean you will need to call our support line and have one sent out to you. I am, however, able waive the fee for you in full. Just make sure you post here again to let me know one has been sent out and I will process the fee waive. I apologize for the inconvenience. -Damian
