Forum Discussion

PoppaJohn's avatar
PoppaJohn
Freshman
9 years ago
Solved

Gen 4 gaming no problem other than latency, but Gen 5? Forget about it, no way, no how

OK, I have been a VERY satisfied customer of Hughesnet for a few years now, that was Gen 4, I have played a few games for years on Facebook, and a Tankionline.com with little or no issue, I was a ver...
Gaming
html5
java
Performance
server time out
  • Liz's avatar
    Liz
    8 years ago

    Hi PoppaJohn,

     

    Thank you for letting us know you're able to play again. I've let engineering know. Feel free to drop by the community again if you have additional concerns.

     

     

     

maratsade's avatar
maratsade
Distinguished Professor IV
8 years ago

"I have no idea who you are, or why you are responding to my inquiries with Liz"

 

This is a customer-to-customer community, so customers will respond to user posts. Liz and the other moderator(s) usually respond only when the issue can't be solved by the customer community.

PoppaJohn's avatar
PoppaJohn
Freshman
8 years ago

maratsade

Thank you for pointing out that the community pages of the community support topics showing community posts are community based customer to customer on the "Tech Support" topics page, but that doesn't seem fair to restrict company tech support from customer situations. I would think that the company tech employees would be of significant benefit to it's customers in resolving issues. Is there a way to get company to customer support? Where would I go for that?