Just had a gen5 system installed 4 days ago and its looking like a serious mistake. For 3 of the 4 days I let it go so that maybe there was a software update needed and nothing. Speed test have nev...
You aren't on Gen5 currently, the Gen5 modem is backwards compatible with the older satellite and service plans.
It sounds like you are on Jupiter One (Gen4) with a Gen4 service plan since Gen5 service plans offer upto 25Mbps and not 10Mbps.
The reason they are interested in "sell sell sell" is because Jupiter One is overloaded and they are trying to get customers off that bird onto the new Jupiter Two bird.
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
Have you tried sending a PM to one of the admins here?
Did you just imply that they sold more packages than the current system can handle? Go fugure. And the're still selling Gen 4. Imagine that. Sounds like fraud, but I'm the dumb one in this mix.
So, being that this is a "support Page" is there not anyone that can answer not only my issue but seems to be many others as well as to the poor speeds that we are getting?
After reading many threads and seeing the same complaints over and over I see no resolution.
Even made sure that I did the tsts as mandated by the admins here and not one single answer. CS via phone is of no help as they only want to upsell and not try to fix the issue.
As Ive stated before I really do want to make this system work but its not looking good at all at this point.
Ive had 2 instances were the internet was at or above the rate I was sold. For a grand total of 5 minutes each.
Once again here are the results but not really sure if anyone that can help really is on here or not.
I would honestly be happy with 5 mbps to be honest but with crap internet that this system is showing I may as well go back to my slow (now seems lightning fast) level 1 dsl.
"}},"componentScriptGroups({\"componentId\":\"custom.widget.GoogleTagTracker\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.MixPanelTracker\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:TechSupport\",\"message:74125\"],\"name\":\"ForumReplyPage\",\"props\":{},\"url\":\"https://community.hughesnet.com/discussions/TechSupport/gen-5-system/74125/replies/74140\"}}})":{"__typename":"ComponentRenderResult","html":" "}},"componentScriptGroups({\"componentId\":\"custom.widget.MixPanelTracker\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.custom_Footer\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:TechSupport\",\"message:74125\"],\"name\":\"ForumReplyPage\",\"props\":{},\"url\":\"https://community.hughesnet.com/discussions/TechSupport/gen-5-system/74125/replies/74140\"}}})":{"__typename":"ComponentRenderResult","html":""}},"componentScriptGroups({\"componentId\":\"custom.widget.custom_Footer\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/customComponent/CustomComponent\"]})":[{"__ref":"CachedAsset:text:en_US-components/customComponent/CustomComponent-1739990369000"}],"message({\"id\":\"message:74125\"})":{"__ref":"ForumTopicMessage:message:74125"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:74125\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw3NTE0Nyw3NTE0Nw","node":{"__ref":"AcceptedSolutionMessage:message:75147"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/ThreadedReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1739990369000"}],"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1739990369000"}],"message({\"id\":\"message:75147\"})":{"__ref":"AcceptedSolutionMessage:message:75147"},"cachedText({\"lastModified\":\"1739990369000\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1739990369000"}],"message({\"id\":\"message:74383\"})":{"__ref":"ForumReplyMessage:message:74383"},"message({\"id\":\"message:74141\"})":{"__ref":"ForumReplyMessage:message:74141"},"message({\"id\":\"message:74142\"})":{"__ref":"ForumReplyMessage:message:74142"},"message({\"id\":\"message:74385\"})":{"__ref":"ForumReplyMessage:message:74385"},"message({\"id\":\"message:74144\"})":{"__ref":"ForumReplyMessage:message:74144"},"message({\"id\":\"message:74380\"})":{"__ref":"ForumReplyMessage:message:74380"}},"CachedAsset:pages-1742463673082":{"__typename":"CachedAsset","id":"pages-1742463673082","value":[{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463673082,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMS1qUHA3ZXA?image-coordinates=0%2C0%2C130%2C130\"}":{"__typename":"AssociatedImage","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMS1qUHA3ZXA?image-coordinates=0%2C0%2C130%2C130","mimeType":"image/png"},"Category:category:HNSupport":{"__typename":"Category","id":"category:HNSupport","entityType":"CATEGORY","displayId":"HNSupport","nodeType":"category","depth":1,"title":"Hughesnet Support Community","shortTitle":"Hughesnet Support Community","parent":{"__ref":"Category:category:top"}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:TechSupport":{"__typename":"Forum","id":"board:TechSupport","entityType":"FORUM","displayId":"TechSupport","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Tech Support","description":"Tips and tricks to getting the most out of your Hughesnet internet and Hughesnet Voice services.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMS1qUHA3ZXA?image-coordinates=0%2C0%2C130%2C130\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:HNSupport"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:ssqng67387"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:HNSupport"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Tech Support","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":21,"name":"Sophomore","color":"00CC00","icon":null,"rankStyle":"TEXT"},"User:user:36315":{"__typename":"User","id":"user:36315","uid":36315,"login":"shadow357","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"email":"","messagesCount":14,"biography":null,"topicsCount":2,"kudosReceivedCount":4,"kudosGivenCount":5,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-03-18T08:36:37.996-04:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:ssqng67387/user:36315"},"ForumTopicMessage:message:74125":{"__typename":"ForumTopicMessage","uid":74125,"subject":"gen 5 system","id":"message:74125","revisionNum":1,"repliesCount":20,"author":{"__ref":"User:user:36315"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:74125"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74125"},"body@stripHtml({\"truncateLength\":200})":" Just had a gen5 system installed 4 days ago and its looking like a serious mistake. For 3 of the 4 days I let it go so that maybe there was a software update needed and nothing. Speed test have nev...","body@stringLength":"1215","rawBody":"
Just had a gen5 system installed 4 days ago and its looking like a serious mistake.
For 3 of the 4 days I let it go so that maybe there was a software update needed and nothing.
Speed test have never gotten abouve 1.9 kbps which is only .3 kbps faster than my slow dsl.
Called tech support and after about 30 minutes of troubleshooting no dice.
Suddenly I get offered an upgrade to a gen 5 (yup) Really? I just had a gen 5 installed and now they want to upgrade me?
So after all was said and done I agreed to have another installer come out andservice my equipment. Along with that they wanted installation fees. I ask why am I paying for installation when this system is only 4 days old? CS rep states that they have to reaim the dish and install another modem. ??????
All I am asking for is the promised 10mps download speeds and not with what I was left with. It has to be a simple setting that can be made imo. I have agreed to my side of the 2 yr commitment , why cant hughsnet?
It seemd that the cs rep ( I have his name as well) was only interested in sell sell sell.
Any help would be welcomed as to maybe some setting changes or whatever.
Just had a gen5 system installed 4 days ago and its looking like a serious mistake.
For 3 of the 4 days I let it go so that maybe there was a software update needed and nothing.
Speed test have never gotten abouve 1.9 kbps which is only .3 kbps faster than my slow dsl.
Called tech support and after about 30 minutes of troubleshooting no dice.
Suddenly I get offered an upgrade to a gen 5 (yup) Really? I just had a gen 5 installed and now they want to upgrade me?
So after all was said and done I agreed to have another installer come out andservice my equipment. Along with that they wanted installation fees. I ask why am I paying for installation when this system is only 4 days old? CS rep states that they have to reaim the dish and install another modem. ??????
All I am asking for is the promised 10mps download speeds and not with what I was left with. It has to be a simple setting that can be made imo. I have agreed to my side of the 2 yr commitment , why cant hughsnet?
It seemd that the cs rep ( I have his name as well) was only interested in sell sell sell.
Any help would be welcomed as to maybe some setting changes or whatever.
"},"Conversation:conversation:74125":{"__typename":"Conversation","id":"conversation:74125","solved":true,"topic":{"__ref":"ForumTopicMessage:message:74125"},"lastPostingActivityTime":"2017-04-04T03:27:10.824-04:00","lastPostTime":"2017-04-04T03:27:10.824-04:00","unreadReplyCount":20,"isSubscribed":false},"ModerationData:moderation_data:74125":{"__typename":"ModerationData","id":"moderation_data:74125","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:74125_1":{"__typename":"Revision","id":"revision:74125_1","lastEditTime":"2017-03-18T20:38:12.468-04:00"},"ForumReplyMessage:message:74140":{"__typename":"ForumReplyMessage","id":"message:74140","conversation":{"__ref":"Conversation:conversation:74125"},"author":{"__ref":"User:user:9939"},"revisionNum":1,"uid":74140,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: gen 5 system","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74140"},"parent":{"__ref":"ForumTopicMessage:message:74125"},"body":"
You aren't on Gen5 currently, the Gen5 modem is backwards compatible with the older satellite and service plans.
It sounds like you are on Jupiter One (Gen4) with a Gen4 service plan since Gen5 service plans offer upto 25Mbps and not 10Mbps.
The reason they are interested in \"sell sell sell\" is because Jupiter One is overloaded and they are trying to get customers off that bird onto the new Jupiter Two bird.
","body@stringLength":"440","rawBody":"
You aren't on Gen5 currently, the Gen5 modem is backwards compatible with the older satellite and service plans.
It sounds like you are on Jupiter One (Gen4) with a Gen4 service plan since Gen5 service plans offer upto 25Mbps and not 10Mbps.
The reason they are interested in \"sell sell sell\" is because Jupiter One is overloaded and they are trying to get customers off that bird onto the new Jupiter Two bird.
","kudosSumWeight":0,"repliesCount":19,"postTime":"2017-03-19T06:34:12.441-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74140_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10799},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw3NDE0MSw3NDE0MQ","node":{"__ref":"ForumReplyMessage:message:74141"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw3NDE0MSw3NDE0NA","node":{"__ref":"ForumReplyMessage:message:74144"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742463672688":{"__typename":"CachedAsset","id":"theme:customTheme1-1742463672688","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"rebrand-favicon-1721032736485.png","imageLastModified":"1721032741408","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"HughesnetLogo-1721027846492.png","imageLastModified":"1721027849927","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"22px","paddingXLg":"24px","paddingXHero":"56px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"#005DAC","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#005DAC","secondary":"#333333","bodyText":"#000000","bodyBg":"#F7F7F8","info":"#409AE2","success":"#41C5AE","warning":"#FCB116","danger":"#DE3700","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00223A","#0096FA","#0E4275","#005DAC","#1C475A","#00223A","#0E4275","#FF0000","#0099AA","#582596","#660099","#0000FF","#0066FF","#006600","#009900","#00CC00","#33CC00"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Montserrat","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"28px","h3FontSize":"18px","h4FontSize":"18px","h5FontSize":"18px","h6FontSize":"18px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":null,"size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"20px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"15px","defaultMessageHeaderMarginBottom":"15px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"15px","specialMessageHeaderMarginBottom":"15px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Source Sans Pro","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"15px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Axiforma-Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["Axiforma-Regular-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Source Sans Pro","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SourceSansPro-normal-400.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1739990369000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:hughes.prod:pages/forums/ForumMessagePage:board:TechSupport-1742463670861":{"__typename":"CachedAsset","id":"quilt:hughes.prod:pages/forums/ForumMessagePage:board:TechSupport-1742463670861","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"},{"id":"custom.widget.MixPanelTracker","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1739990369000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1739990369000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:hughes.prod:Common:1742463608820":{"__typename":"CachedAsset","id":"quiltWrapper:hughes.prod:Common:1742463608820","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"links":{"sideLinks":[],"mainLinks":[]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"15px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"46px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"10px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"var(--lia-bs-primary)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerHighlightTextColor":"var(--lia-yiq-dark)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"10px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-body-bg)","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"linkTextColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-bg)"},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTagTracker","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"cProp_gtag":"G-JZZW630G5D","useBackground":false,"title":"","lazyLoad":false,"widgetChooser":"custom.widget.GoogleTagTracker"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"#00223A","items":[{"id":"custom.widget.custom_Footer","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1739990369000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTagTracker-en-1742463684717":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagTracker-en-1742463684717","value":{"component":{"id":"custom.widget.GoogleTagTracker","template":{"id":"GoogleTagTracker","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"Executes Google Tag tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"prop_gtag","dataType":"STRING","list":false,"defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagTracker","form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Executes Google Tag tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"prop_gtag","dataType":"STRING","list":false,"defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"__typename":"Component","localOverride":false},"globalCss":null,"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"}},"localOverride":false},"CachedAsset:component:custom.widget.MixPanelTracker-en-1742463684717":{"__typename":"CachedAsset","id":"component:custom.widget.MixPanelTracker-en-1742463684717","value":{"component":{"id":"custom.widget.MixPanelTracker","template":{"id":"MixPanelTracker","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"Executes MixPanel tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MixPanelTracker","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Executes MixPanel tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.custom_Footer-en-1742463684717":{"__typename":"CachedAsset","id":"component:custom.widget.custom_Footer-en-1742463684717","value":{"component":{"id":"custom.widget.custom_Footer","template":{"id":"custom_Footer","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"footer links and copy write text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"footer links and copy write text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1739990369000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","external-1":" My Email","external-10":"child 1","mucxz84639":"Home","about-community":"About the Community","external":"Test","external-9":"Bill History","external-8":"Bill Summary","external-7":"Pay Now","mucxz84639-1":"Billing","external-6":"Alerts","external-5":"Service Repair Order","external-4":"My Services & Plan","external-3":"Manage Username / Logins","external-2":"My Information"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1739990369000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1739990369000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1739990369000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1739990369000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1739990369000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1739990369000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1739990369000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1739990369000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1739990369000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1722231399124":"Latest Posts","title@instance:1722321652654":"Recent Content","title@instance:1721715590817":"Latest Posts","title@instance:1722251112371":"Latest Posts"},"localOverride":false},"Conversation:conversation:143672":{"__typename":"Conversation","id":"conversation:143672","topic":{"__typename":"ForumTopicMessage","uid":143672},"lastPostingActivityTime":"2025-04-01T22:47:41.423-04:00","solved":false},"ForumTopicMessage:message:143672":{"__typename":"ForumTopicMessage","subject":"Can't access modem control center","conversation":{"__ref":"Conversation:conversation:143672"},"id":"message:143672","revisionNum":1,"uid":143672,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":146698,"login":"basd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":122},"postTime":"2025-03-18T16:01:46.778-04:00","lastPublishTime":"2025-03-18T16:01:46.778-04:00","readOnly":false},"Conversation:conversation:143642":{"__typename":"Conversation","id":"conversation:143642","topic":{"__typename":"ForumTopicMessage","uid":143642},"lastPostingActivityTime":"2025-03-30T19:14:32.898-04:00","solved":false},"ForumTopicMessage:message:143642":{"__typename":"ForumTopicMessage","subject":"Need to cancel with no ETF","conversation":{"__ref":"Conversation:conversation:143642"},"id":"message:143642","revisionNum":1,"uid":143642,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":148550,"login":"EricN","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":130},"postTime":"2025-02-26T14:16:50.813-05:00","lastPublishTime":"2025-02-26T14:16:50.813-05:00","readOnly":false},"Conversation:conversation:143679":{"__typename":"Conversation","id":"conversation:143679","topic":{"__typename":"ForumTopicMessage","uid":143679},"lastPostingActivityTime":"2025-03-25T18:34:59.637-04:00","solved":false},"ForumTopicMessage:message:143679":{"__typename":"ForumTopicMessage","subject":"Caller ID","conversation":{"__ref":"Conversation:conversation:143679"},"id":"message:143679","revisionNum":1,"uid":143679,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":91109,"login":"higgdog","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-10.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-03-25T18:18:12.164-04:00","lastPublishTime":"2025-03-25T18:18:12.164-04:00","readOnly":true},"Conversation:conversation:143675":{"__typename":"Conversation","id":"conversation:143675","topic":{"__typename":"ForumTopicMessage","uid":143675},"lastPostingActivityTime":"2025-03-21T20:10:26.729-04:00","solved":false},"ForumTopicMessage:message:143675":{"__typename":"ForumTopicMessage","subject":"WPS Pin","conversation":{"__ref":"Conversation:conversation:143675"},"id":"message:143675","revisionNum":1,"uid":143675,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":152752,"login":"thomas444","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-03-21T13:23:44.946-04:00","lastPublishTime":"2025-03-21T13:23:44.946-04:00","readOnly":false},"Conversation:conversation:143668":{"__typename":"Conversation","id":"conversation:143668","topic":{"__typename":"ForumTopicMessage","uid":143668},"lastPostingActivityTime":"2025-03-14T16:00:45.134-04:00","solved":false},"ForumTopicMessage:message:143668":{"__typename":"ForumTopicMessage","subject":"Notifications stopped again","conversation":{"__ref":"Conversation:conversation:143668"},"id":"message:143668","revisionNum":1,"uid":143668,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":21490,"login":"maratsade","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0yMTQ5MC04aTNCQUJDNDExNzNEOTlEOUE"}},"metrics":{"__typename":"MessageMetrics","views":57},"postTime":"2025-03-13T08:01:14.986-04:00","lastPublishTime":"2025-03-13T08:01:14.986-04:00","readOnly":false},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":20,"name":"Junior","color":"009900","icon":null,"rankStyle":"TEXT"},"User:user:29827":{"__typename":"User","id":"user:29827","uid":29827,"login":"shadowwalker.20","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-01-03T03:00:00.000-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"messagesCount":47,"kudosGivenCount":6,"kudosReceivedCount":11,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2,"entityType":"USER","eventPath":"community:ssqng67387/user:29827"},"AssociatedImage:{\"url\":\"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMi1NZG5uVTk?image-coordinates=0%2C5%2C119%2C123\"}":{"__typename":"AssociatedImage","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMi1NZG5uVTk?image-coordinates=0%2C5%2C119%2C123","mimeType":"image/png"},"Forum:board:ProductsandPlans":{"__typename":"Forum","id":"board:ProductsandPlans","entityType":"FORUM","displayId":"ProductsandPlans","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Products and Plans","shortTitle":"Products and Plans","parent":{"__ref":"Category:category:HNSupport"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.hughesnet.com/t5/s/ssqng67387/images/bi0xMi1NZG5uVTk?image-coordinates=0%2C5%2C119%2C123\"}"},"description":"Learn about all of Hughesnet's offerings.","eventPath":"category:HNSupport/community:ssqng67387board:ProductsandPlans/"},"ForumTopicMessage:message:73893":{"__typename":"ForumTopicMessage","uid":73893,"subject":"gen 5 upgrade","id":"message:73893","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:29827"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:73893"},"moderationData":{"__ref":"ModerationData:moderation_data:73893"},"postTime":"2017-03-16T10:58:53.827-04:00","lastPublishTime":"2017-03-16T10:58:53.827-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":26934},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:ProductsandPlans/message:73893"},"Conversation:conversation:73893":{"__typename":"Conversation","id":"conversation:73893","solved":true,"topic":{"__ref":"ForumTopicMessage:message:73893"},"lastPostingActivityTime":"2019-03-21T10:43:12.739-04:00","lastPostTime":"2019-03-21T10:43:12.739-04:00"},"ModerationData:moderation_data:73893":{"__typename":"ModerationData","id":"moderation_data:73893","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:73893":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:73893","relatedMessage":{"__ref":"ForumTopicMessage:message:73893"}},"Rank:rank:21":{"__typename":"Rank","id":"rank:21","position":22,"name":"Freshman","color":"33CC00","icon":null,"rankStyle":"TEXT"},"User:user:37293":{"__typename":"User","id":"user:37293","uid":37293,"login":"MichaelButler","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-05T17:52:20.291-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:21"},"messagesCount":13,"kudosGivenCount":10,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:ssqng67387/user:37293"},"ForumTopicMessage:message:75579":{"__typename":"ForumTopicMessage","uid":75579,"subject":"Gen 5 Problems!","id":"message:75579","revisionNum":1,"repliesCount":24,"author":{"__ref":"User:user:37293"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:75579"},"moderationData":{"__ref":"ModerationData:moderation_data:75579"},"postTime":"2017-04-05T18:05:29.041-04:00","lastPublishTime":"2017-04-05T18:05:29.041-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":28507},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:75579"},"Conversation:conversation:75579":{"__typename":"Conversation","id":"conversation:75579","solved":true,"topic":{"__ref":"ForumTopicMessage:message:75579"},"lastPostingActivityTime":"2018-01-19T14:56:15.583-05:00","lastPostTime":"2018-01-19T14:56:15.583-05:00"},"ModerationData:moderation_data:75579":{"__typename":"ModerationData","id":"moderation_data:75579","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:75579":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:75579","relatedMessage":{"__ref":"ForumTopicMessage:message:75579"}},"User:user:25888":{"__typename":"User","id":"user:25888","uid":25888,"login":"mk2","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-09-13T03:00:00.000-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":27,"kudosGivenCount":0,"kudosReceivedCount":4,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":4,"entityType":"USER","eventPath":"community:ssqng67387/user:25888"},"ForumTopicMessage:message:139813":{"__typename":"ForumTopicMessage","uid":139813,"subject":"Gen 5 Upgrade Modem Requirement","id":"message:139813","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:25888"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:139813"},"moderationData":{"__ref":"ModerationData:moderation_data:139813"},"postTime":"2023-04-07T14:39:34.390-04:00","lastPublishTime":"2023-04-07T14:39:34.390-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2802},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:139813"},"Conversation:conversation:139813":{"__typename":"Conversation","id":"conversation:139813","solved":true,"topic":{"__ref":"ForumTopicMessage:message:139813"},"lastPostingActivityTime":"2023-04-10T10:43:18.795-04:00","lastPostTime":"2023-04-10T10:43:18.795-04:00"},"ModerationData:moderation_data:139813":{"__typename":"ModerationData","id":"moderation_data:139813","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:139813":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:139813","relatedMessage":{"__ref":"ForumTopicMessage:message:139813"}},"User:user:61414":{"__typename":"User","id":"user:61414","uid":61414,"login":"tim_laura","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-03-14T20:56:02.318-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:21"},"messagesCount":5,"kudosGivenCount":0,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:ssqng67387/user:61414"},"ForumTopicMessage:message:99684":{"__typename":"ForumTopicMessage","uid":99684,"subject":"Gen 5 speeds extremely slow","id":"message:99684","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:61414"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:99684"},"moderationData":{"__ref":"ModerationData:moderation_data:99684"},"postTime":"2018-05-10T21:59:28.810-04:00","lastPublishTime":"2018-05-10T21:59:28.810-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":30928},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:99684"},"Conversation:conversation:99684":{"__typename":"Conversation","id":"conversation:99684","solved":true,"topic":{"__ref":"ForumTopicMessage:message:99684"},"lastPostingActivityTime":"2018-05-13T18:28:34.984-04:00","lastPostTime":"2018-05-13T18:28:34.984-04:00"},"ModerationData:moderation_data:99684":{"__typename":"ModerationData","id":"moderation_data:99684","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:99684":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:99684","relatedMessage":{"__ref":"ForumTopicMessage:message:99684"}},"User:user:37127":{"__typename":"User","id":"user:37127","uid":37127,"login":"Roseht","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-02T22:04:35.604-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:21"},"messagesCount":7,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:ssqng67387/user:37127"},"ForumTopicMessage:message:75336":{"__typename":"ForumTopicMessage","uid":75336,"subject":"New Gen 5","id":"message:75336","revisionNum":1,"repliesCount":20,"author":{"__ref":"User:user:37127"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:75336"},"moderationData":{"__ref":"ModerationData:moderation_data:75336"},"postTime":"2017-04-03T06:04:35.269-04:00","lastPublishTime":"2017-04-03T06:04:35.269-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":10140},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:75336"},"Conversation:conversation:75336":{"__typename":"Conversation","id":"conversation:75336","solved":true,"topic":{"__ref":"ForumTopicMessage:message:75336"},"lastPostingActivityTime":"2017-04-06T16:44:01.945-04:00","lastPostTime":"2017-04-06T16:44:01.945-04:00"},"ModerationData:moderation_data:75336":{"__typename":"ModerationData","id":"moderation_data:75336","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:75336":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:75336","relatedMessage":{"__ref":"ForumTopicMessage:message:75336"}},"CachedAsset:text:en_US-components/nodes/NodeLink-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1739990369000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1739990369000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1739990369000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1739990369000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1739990369000","value":{"title":"Query Handler"},"localOverride":false},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:74125"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1739990369000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1739990369000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1739990369000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1739990369000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1739990369000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1739990369000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1739990369000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1739990369000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1739990369000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1739990369000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1739990369000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1739990369000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1739990369000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"Rank:rank:10":{"__typename":"Rank","id":"rank:10","position":11,"name":"Associate Professor","color":"0066FF","icon":null,"rankStyle":"TEXT"},"User:user:9939":{"__typename":"User","id":"user:9939","uid":9939,"login":"C0RR0SIVE","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS05OTM5LTE5aTMyNEQ3RTcwMEJCOERGQUM"},"rank":{"__ref":"Rank:rank:10"},"email":"","messagesCount":5162,"biography":null,"topicsCount":57,"kudosReceivedCount":1015,"kudosGivenCount":258,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-11-22T03:00:00.000-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":111},"ModerationData:moderation_data:74140":{"__typename":"ModerationData","id":"moderation_data:74140","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:74140_1":{"__typename":"Revision","id":"revision:74140_1","lastEditTime":"2017-03-19T06:34:12.441-04:00"},"ForumReplyMessage:message:74578":{"__typename":"ForumReplyMessage","uid":74578,"id":"message:74578","revisionNum":1,"author":{"__ref":"User:user:36315"},"readOnly":true},"ModerationData:moderation_data:75147":{"__typename":"ModerationData","id":"moderation_data:75147","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:75147":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:36315"},"id":"message:75147","revisionNum":1,"uid":75147,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74578"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:75147"},"body":"
Now I was quick to complain and it was for a very good reason due to very inferior internet speed ( noted in above posts)
After a second installer came out to my residence and aimed me to the new bird changed the modem out and possibly the lnb ( I havent checked the serial yet) I now have above what was advertised internet. I realize that as the bird gets more load on it that it will slow down some and honestly I can live with that.
So with that being said I hope that everyone will be sorted before long and the speeds increase for all.
Now I was quick to complain and it was for a very good reason due to very inferior internet speed ( noted in above posts)
After a second installer came out to my residence and aimed me to the new bird changed the modem out and possibly the lnb ( I havent checked the serial yet) I now have above what was advertised internet. I realize that as the bird gets more load on it that it will slow down some and honestly I can live with that.
So with that being said I hope that everyone will be sorted before long and the speeds increase for all.
","kudosSumWeight":1,"repliesCount":4,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:75147_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:ReplyList:message:74140:1":{"__typename":"QueryVariables","id":"ReplyList:message:74140:1","value":{"id":"message:74140","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1739990369000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1739990369000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1739990369000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1739990369000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1739990369000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:75147_1":{"__typename":"Revision","id":"revision:75147_1","lastEditTime":"2017-03-30T19:43:36.897-04:00"},"ModerationData:moderation_data:74141":{"__typename":"ModerationData","id":"moderation_data:74141","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74141":{"__typename":"ForumReplyMessage","uid":74141,"id":"message:74141","revisionNum":1,"author":{"__ref":"User:user:36315"},"readOnly":true,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74140"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74141"},"body":"
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74141_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74142":{"__typename":"ModerationData","id":"moderation_data:74142","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74142":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36315"},"id":"message:74142","revisionNum":1,"uid":74142,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74141"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74142"},"body":"
My mistake, I stated kbps instead of mbps.
Also here a 2 recent speed tests, which in my opinion do not come aqnywhere close to the advertised speeds.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74142_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:5":{"__typename":"Rank","id":"rank:5","position":6,"name":"Distinguished Professor IV","color":"0000FF","icon":null,"rankStyle":"TEXT"},"User:user:21490":{"__typename":"User","id":"user:21490","uid":21490,"login":"maratsade","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-06-05T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0yMTQ5MC04aTNCQUJDNDExNzNEOTlEOUE"},"rank":{"__ref":"Rank:rank:5"},"entityType":"USER","eventPath":"community:ssqng67387/user:21490"},"ModerationData:moderation_data:74385":{"__typename":"ModerationData","id":"moderation_data:74385","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74385":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:74385","revisionNum":1,"uid":74385,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74141"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74385"},"body":"
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
Have you tried sending a PM to one of the admins here?
Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book.
All Im asking for is at leat close to the advertised and promised speeds, nothing more.
Im hoping there is a simple setting somewhere in the modem.
Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.
Have you tried sending a PM to one of the admins here?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74385_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:36013":{"__typename":"User","id":"user:36013","uid":36013,"login":"MSmith","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-03-11T22:08:35.669-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"entityType":"USER","eventPath":"community:ssqng67387/user:36013"},"ModerationData:moderation_data:74144":{"__typename":"ModerationData","id":"moderation_data:74144","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74144":{"__typename":"ForumReplyMessage","uid":74144,"id":"message:74144","revisionNum":1,"author":{"__ref":"User:user:36013"},"readOnly":true,"repliesCount":15,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74140"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74144"},"body":"
Did you just imply that they sold more packages than the current system can handle? Go fugure. And the're still selling Gen 4. Imagine that. Sounds like fraud, but I'm the dumb one in this mix.
Did you just imply that they sold more packages than the current system can handle? Go fugure. And the're still selling Gen 4. Imagine that. Sounds like fraud, but I'm the dumb one in this mix.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74144_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74380":{"__typename":"ModerationData","id":"moderation_data:74380","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74380":{"__typename":"ForumReplyMessage","uid":74380,"id":"message:74380","revisionNum":2,"author":{"__ref":"User:user:36315"},"readOnly":true,"repliesCount":14,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74144"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74380"},"body":"
So, being that this is a \"support Page\" is there not anyone that can answer not only my issue but seems to be many others as well as to the poor speeds that we are getting?
After reading many threads and seeing the same complaints over and over I see no resolution.
Even made sure that I did the tsts as mandated by the admins here and not one single answer. CS via phone is of no help as they only want to upsell and not try to fix the issue.
As Ive stated before I really do want to make this system work but its not looking good at all at this point.
Ive had 2 instances were the internet was at or above the rate I was sold. For a grand total of 5 minutes each.
Once again here are the results but not really sure if anyone that can help really is on here or not.
I would honestly be happy with 5 mbps to be honest but with crap internet that this system is showing I may as well go back to my slow (now seems lightning fast) level 1 dsl.
So, being that this is a \"support Page\" is there not anyone that can answer not only my issue but seems to be many others as well as to the poor speeds that we are getting?
After reading many threads and seeing the same complaints over and over I see no resolution.
Even made sure that I did the tsts as mandated by the admins here and not one single answer. CS via phone is of no help as they only want to upsell and not try to fix the issue.
As Ive stated before I really do want to make this system work but its not looking good at all at this point.
Ive had 2 instances were the internet was at or above the rate I was sold. For a grand total of 5 minutes each.
Once again here are the results but not really sure if anyone that can help really is on here or not.
I would honestly be happy with 5 mbps to be honest but with crap internet that this system is showing I may as well go back to my slow (now seems lightning fast) level 1 dsl.
BTW 394 Kbps is my current dl speed REALLY?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74380_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74383":{"__typename":"ModerationData","id":"moderation_data:74383","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74383":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36315"},"id":"message:74383","revisionNum":1,"uid":74383,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74380"},"conversation":{"__ref":"Conversation:conversation:74125"},"subject":"Re: gen 5 system","moderationData":{"__ref":"ModerationData:moderation_data:74383"},"body":"
On a side not. Here is a test from testmy with my what I thought was slow before now. Luckily Ive kept dsl for now.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74383_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1739990369000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"Revision:revision:74383_1":{"__typename":"Revision","id":"revision:74383_1","lastEditTime":"2017-03-21T21:02:59.872-04:00"},"Revision:revision:74144_1":{"__typename":"Revision","id":"revision:74144_1","lastEditTime":"2017-03-19T08:36:25.487-04:00"},"Revision:revision:74141_1":{"__typename":"Revision","id":"revision:74141_1","lastEditTime":"2017-03-19T07:38:16.647-04:00"},"Revision:revision:74385_1":{"__typename":"Revision","id":"revision:74385_1","lastEditTime":"2017-03-21T21:10:30.978-04:00"},"Revision:revision:74380_2":{"__typename":"Revision","id":"revision:74380_2","lastEditTime":"2017-03-21T20:50:24.934-04:00"},"Revision:revision:74142_1":{"__typename":"Revision","id":"revision:74142_1","lastEditTime":"2017-03-19T08:04:34.116-04:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"TechSupport","messageSubject":"gen-5-system","messageId":"74125","replyId":"74140"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1733832053000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3ATechSupport&entity.id=message%3A74140","strategy":"afterInteractive"}]}
