Forum Discussion
gen 5 system
Now I was quick to complain and it was for a very good reason due to very inferior internet speed ( noted in above posts)
After a second installer came out to my residence and aimed me to the new bird changed the modem out and possibly the lnb ( I havent checked the serial yet) I now have above what was advertised internet. I realize that as the bird gets more load on it that it will slow down some and honestly I can live with that.
So with that being said I hope that everyone will be sorted before long and the speeds increase for all.
Here is the latest speed test.
http://testmy.net/db/xoHac70nL
You aren't on Gen5 currently, the Gen5 modem is backwards compatible with the older satellite and service plans.
It sounds like you are on Jupiter One (Gen4) with a Gen4 service plan since Gen5 service plans offer upto 25Mbps and not 10Mbps.
The reason they are interested in "sell sell sell" is because Jupiter One is overloaded and they are trying to get customers off that bird onto the new Jupiter Two bird.
