Forum Discussion

shadow357's avatar
shadow357
Sophomore
9 years ago
Solved

gen 5 system

Just had a gen5 system installed 4 days ago and its looking like a serious mistake. For 3 of the 4 days I let it go so that maybe there was a software update needed and nothing. Speed test have nev...
Performance
  • shadow357's avatar
    shadow357
    9 years ago

    Now I was quick to complain and it was for a very good reason due to very inferior internet speed ( noted in above posts)

    After a second installer came out to my residence and aimed me to the new bird changed the modem out and possibly the lnb ( I havent checked the serial yet) I now have above what was advertised internet. I realize that as the bird gets more load on it that it will slow down some and honestly I can live with that.

    So with that being said I hope that everyone will be sorted before long and the speeds increase for all.

    Here is the latest speed test.

    http://testmy.net/db/xoHac70nL

     

     

Roseht's avatar
Roseht
Freshman
9 years ago

Hello, I Just had the new Gen 5 installed today. But I my speeds tonight have been well below 2 Mbits and once hitting .580 kbs! I did the testmy 12Mb speed test. I am a new customer, is it possible I was pointed at the wrong satelite? how would I tell? 

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
9 years ago

Roseht It would be best if you create your own topic so we can focus on your issues.