Forum Discussion

haroldo_psf's avatar
haroldo_psf
Freshman
8 years ago

Gen5 Awful Performance - Just can't browse the net.

I am appalled at the service I have with Hughesnet and the Gen5 equipment. I simply cannot browse sites like amazon.com, squareup.com, and many others.  I am now stuck after having bought the equipm...
Performance
  • haroldo_psf's avatar
    haroldo_psf
    8 years ago

    Hi Liz

    Thanks for the link. This past weekend out of desperation I tried some reset procedure posted on a previous thread (reset button for 3s then WPS for another 30). Not sure if that is correct, but after doing this, and then a power cycle (had to do that because all lights went dead after the reset), it just magically started to work, so I don't want to touch it.

    I am now able to browse normally, my smart TV has full network connectivity (amazon videos, netflix, etc), my Synology server is fully accessible from outside, my wife can do work on square, and life is beautiful. 

    If things go south again I'll diasable the UPnP as the link suggests.

    I wonder though, if this is a known issue as the link states, wouldn't hughesnet want to have this feature diabled by default? that would save everyone a lot of headache. 

    Anyway, thanks for your help, I'm marking this as solved 

     

cableguy69's avatar
cableguy69
Spectator

Heraldo, 

      Thanks for this post. I have been trying to make the decision to move from Gen 4 to Gen 5 specifically because the Gen 4 has not got the Web acceleration and throughput that my Excede account has for HD video Streaming. You have, I believe settled this for me. Thanks

Gwalk900's avatar
Gwalk900
Honorary Alumnus
8 years ago

Cableguy,

In both Gen4 and Gen5 you are behind  a CGN web acceleration server. W/A can be toggled on/off in both service levels.

As for 'HD video streaming', you have to ask yourself if doing so is a wise choice due to the data limits mandated by having a satellite connection. Steaming video is a very data intensive activity not well suited to a metered connection type.