Forum Discussion

ecroak's avatar
ecroak
Freshman
5 years ago

getting rid of enhanced voicemail

hi i DO NOT WANT the 'voicemail message via phone co.' on my handset ANYMORE!!! trying every possible solution from your guide for innomedia ata from 2016?!!
Performance
  • ecroak's avatar
    ecroak
    5 years ago

    thank you GabeU. done and done

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Hang in there until a HN rep on this site gets back to you. If you're in a hurry, try chat or the customer service number. 

  • ecroak's avatar
    ecroak
    Freshman
    5 years ago

    yes tried both... chat says busy busy busy... sorry call cust. svc. number, then on hold forever and cannot understand the other person on the line. please respond with a solution via community chat so others may learn.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      A rep will respond to you, but it's not instantaneous -- may take a while. They will respond to you here in the community. 

    • KathyVoss's avatar
      KathyVoss
      Moderator
      5 years ago

      Hello,

       

      Thank you for reaching out, I would be happy to assist you regarding this issue. Please send me a private message with the SAN or the phone number registered to the account.

       

      Kathy

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        5 years ago

        ecroak 

         

        Just in case, you can PM KathyVoss here.  🙂