Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
3 months ago

HN email not forwarding

Remy , Damian , Liz , Amanda  Email is not forwarding again.  I have it set up to forward to an external email account and it had been working just fine, then it suddenly stopped working a few days ...
HN email not forwarding
Performance
maratsade's avatar
maratsade
Distinguished Professor IV

Somehow my IP being tagged as spam seemed to be part of the problem, according to Remy. Apparently that was resolved, but the problem persists. As problems go, it's not a huge deal, just slightly annoying.

Remy's avatar
Remy
Moderator
2 months ago

maratsade,

 

We appreciate your patience, as our team is still looking into this. Are you still experiencing forwarding issues? Our team is trying to eliminate options that may be causing this.

 

Thanks,

Remy

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    Hi, Remy ,

     

    The automatic forwarding is still not working. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    Remy , The automatic forwarding of notifications is working today (12/6/2024). 

  • Remy's avatar
    Remy
    Moderator
    2 months ago

    maratsade,

     

    That's great to hear! I was notified this morning that some changes were made that should make this a permanent fix. Please let us know if the issue returns! Your cooperation has been greatly appreciated.

     

    Thanks,

    Remy

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    Thanks for all your help, Remy . Fingers crossed that this will be a permanent fix! 😊

    I think this thread can be locked now.