Forum Discussion
Hi MartinF,
Thanks for posting and welcome to the community! You can find our HughesNet Voice manual here:
http://voice.hughesnet.com/activate/docs/InnoVoiceGuide.pdf
Voicemail features start on page 36. If you haven't already set up your HughesNet web selfcare portal, set that up using steps on page 25. This is where you manage your Voicemail and other VOIP features, so that can let you do 2) and 3) in your list of questions. There isn't a setting in the portal that changes your phone's ringtone, but perhaps your phone's setting has that ability.
- MartinF8 years agoNew Poster
Thank you!
I tried to access my voicemail using my phone, but when I enter the last 4 digits of my phone # for the PIN as instructed it says that is incorrect. How do I get it to reset so I can access my VM?
- Liz8 years agoModerator
Hi Martin,
Have you also tried the last four digits of the original phone number that was assigned to you before you ported your number? If you don't know the original number, please check your private messages in the top right corner of the community page as I've sent you a PM with the last 4 digits of that number.
- MartinF8 years agoNew Poster
I've tried both possible pins, the original number and my ported number, and neither works.
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