Forum Discussion

MartinF's avatar
MartinF
New Poster
8 years ago

How Do I Check My Voicemail From My Phone?

At one time there was a guide that explained how to use the VM, but the links on earlier replies bring up blank pages.  Where are the instructions to use the voicemail system?  I have several questio...
  • Liz's avatar
    Liz
    8 years ago

    Wow they are fast, please check your PMs.

     

Liz's avatar
Liz
Moderator

Hi Martin,

 

Have you also tried the last four digits of the original phone number that was assigned to you before you ported your number? If you don't know the original number, please check your private messages in the top right corner of the community page as I've sent you a PM with the last 4 digits of that number.

 

MartinF's avatar
MartinF
New Poster
8 years ago

I've tried both possible pins, the original number and my ported number, and neither works.

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Good morning Martin,

     

    Thanks for letting me know. I've reset your voicemail PIN, please try again with the original number.

     

    • MartinF's avatar
      MartinF
      New Poster
      8 years ago

      I tried again and it still doesn't work with the last 4 from either phone #.

      • Liz's avatar
        Liz
        Moderator
        8 years ago

        How odd. I've escalated your case to our VOIP folks. I'll post back once I have any updates or further instructions for you.

         

        Your cooperation, patience, and understanding are much appreciated.