Forum Discussion

kyguy63's avatar
kyguy63
New Poster
6 years ago

HT2000W, no system light, can not connect to control center.

I should be able to connect to the control center. A wirelessly or LAN I can not connect to the control center. I have talked to someone at Hughes net but they won't listen when I say "there is no sys...
  • kyguy63's avatar
    kyguy63
    6 years ago
    I finally talked to someone that decided to send a new modem. I have received and installed it and as is well again.
Liz's avatar
Liz
Moderator
6 years ago

Good morning kyguy63,

 

  I see it's your first post here, so welcome to the community! I pulled up your account so we can address your concerns, and I see you've already called in yesterday and have already gotten a replacement modem set to be shipped. Let us know how the new modem works out for you, hope you get back online soon! Feel free to drop by the community if you have any other concerns.