Forum Discussion

kitnbob's avatar
kitnbob
Tutor
7 years ago

HughesNet Usage Meter 6.7.0.0

Just in the past week Jan 2018, Usage meter will not run from desktop or at startup, producing this error message

 

any clues?

 

  • Go to that folder and delete the "status-meter.conf" file then restart the meter.

     

    PS: You may need to enable show hidden files/folders to find it.

  • BirdDog's avatar
    BirdDog
    Assistant Professor

    Go to that folder and delete the "status-meter.conf" file then restart the meter.

     

    PS: You may need to enable show hidden files/folders to find it.

    • kitnbob's avatar
      kitnbob
      Tutor

      Thanks BirdDog,

      That worked. The old conf file had nothing on it.

      Had a brief power outage 1/22/2018 that may have been a reason the conf file was blank.

      thank god for some error messages.

       

    • SHMK's avatar
      SHMK
      New Poster

      I tried you suggestion. I cannot find the "status-meter.conf" file when I go to the folder that is labelled "HughesNet Usage Meter" on the "C" drive in Program Files. I tried the enable show hidden files/folders to find it, however, it did not reveal the "status-meter.conf" file. I am still getting the same JavaScript error message that kitnbob posted. Any suggestions would be appreicated. 

       

       

       

       

      • kitnbob's avatar
        kitnbob
        Tutor

        SHMK

        I see the snippet of MY error message.

        If you receive the error message, save yours and follow the path in the error to another Usage Meter folder 

        ..Users\xxx\AppData\Roaming\...

        it's not in ProgramFiles...........

        its in \AppData\Roaming\...

        AppData may be a "hidden" folder

         

    • RG's avatar
      RG
      Sophomore

      Here we go AGAIN ! Yesterday we had a power  loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes  "THEY" need to research why the update Status meter crashes with power 

      fluctuation .

      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor

        Or, better yet, you should understand that any program that is running on a computer, can create corrupted data if the computer is suddenly powered off.

        Sorry, but there's not a *real* fix to sudden power losses and crashes causing corrupted data.  If you want to avoid such things, I suggest using an UPS, such as the typical 650w APC unit that should be suitable for most desktops.