Forum Discussion
HughesNet Usage Meter 6.7.0.0
Just in the past week Jan 2018, Usage meter will not run from desktop or at startup, producing this error message any clues?
Go to that folder and delete the "status-meter.conf" file then restart the meter.
PS: You may need to enable show hidden files/folders to find it.
Go to that folder and delete the "status-meter.conf" file then restart the meter.
PS: You may need to enable show hidden files/folders to find it.
Thanks BirdDog,
That worked. The old conf file had nothing on it.
Had a brief power outage 1/22/2018 that may have been a reason the conf file was blank.
thank god for some error messages.
I tried you suggestion. I cannot find the "status-meter.conf" file when I go to the folder that is labelled "HughesNet Usage Meter" on the "C" drive in Program Files. I tried the enable show hidden files/folders to find it, however, it did not reveal the "status-meter.conf" file. I am still getting the same JavaScript error message that kitnbob posted. Any suggestions would be appreicated.
I see the snippet of MY error message.
If you receive the error message, save yours and follow the path in the error to another Usage Meter folder
..Users\xxx\AppData\Roaming\...
it's not in ProgramFiles...........
its in \AppData\Roaming\...
AppData may be a "hidden" folder
1. You first have to quit the meter app.
2. It's better that you delete the whole Usrs/xxxx/AppData/Roaming/HughesNet Usage Meter directory. The reason is because chances are there are other files (like the history cache) that are corrupted as well, not just the conf file.
3. Then restart it.
Here we go AGAIN ! Yesterday we had a power loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes "THEY" need to research why the update Status meter crashes with power
fluctuation .
Or, better yet, you should understand that any program that is running on a computer, can create corrupted data if the computer is suddenly powered off.
Sorry, but there's not a *real* fix to sudden power losses and crashes causing corrupted data. If you want to avoid such things, I suggest using an UPS, such as the typical 650w APC unit that should be suitable for most desktops.All you have to do is close the program in the taskbar, then delete the HughesNet Usage Meter folder in C:\Users\[your User name]\AppData\Roaming\, then restart the application. It will recreate the HughesNet Usage Meter folder inside Roaming. Remember to enable hidden items to be viewed so you can find AppDAta and successive folders.
There's no need to uninstall and reinstall, nor download a new installation file.
Went to Roaming file would not allow me to delete. All that shows is the icon on the desktop? So am at a stand still as wires shorted out again , app error again! So where do we go from here??
