Forum Discussion

Tutor

8 years ago

Solved

HughesNet Usage Meter 6.7.0.0

Just in the past week Jan 2018, Usage meter will not run from desktop or at startup, producing this error message any clues?

Sophomore

8 years ago

Here we go AGAIN ! Yesterday we had a power loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes "THEY" need to research why the update Status meter crashes with power

fluctuation .

GabeU

Distinguished Professor IV

8 years ago

All you have to do is close the program in the taskbar, then delete the HughesNet Usage Meter folder in C:\Users\[your User name]\AppData\Roaming\, then restart the application. It will recreate the HughesNet Usage Meter folder inside Roaming. Remember to enable hidden items to be viewed so you can find AppDAta and successive folders.

There's no need to uninstall and reinstall, nor download a new installation file.

RG
Sophomore
8 years ago
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Went to Roaming file would not allow me to delete. All that shows is the icon on the desktop? So am at a stand still as wires shorted out again , app error again! So where do we go from here??
RG
Sophomore
8 years ago
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Deleted the config file finally, took awhile to find it. Then went to program downloaded file and clicked on the main download file and finally the icon started to work without redownloading the whole program. Thanks. one final question why did the "old" version work just fine with the power crashing the computer and would come back up with the Status Meter intact and working?? New one crashes at the slightes hicup and hear we go again??
- kitnbob
  Tutor
  8 years ago
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  RG wrote:
  ......... New one crashes at the slightes hicup and hear we go again??
  RG
  If you experience a lot of power outages, Try this:
  Close down the application Usage Meter 6.7.0.0 after you have used it. A power outage wont hurt it when it is NOT running.
  You can start it rather quickly from the shortcut on your desktop when you want to use it again. :-)
  
  "They" will fix the issue in 6.7.0.1
  - cybercycle1
    Junior
    8 years ago
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    Yep...seeing the same crashes of the Status Meter 6.7.0.0 on my Mac (OS ver. 10.12.6) after power outages....and that's been a frequent occurance with all the storms in my part of the mid-south. Status meter app still initializes, but cannot connect to the modem. Like you, I'll wait for the next version of the meter.

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Usage Meter 6.7.0.0","id":"message:93083","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:44636"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:93083"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:93083"},"body@stripHtml({\"truncateLength\":200})":" Just in the past week Jan 2018, Usage meter will not run from desktop or at startup, producing this error message any clues? ","body@stringLength":"642","rawBody":"

Just in the past week Jan 2018, Usage meter will not run from desktop or at startup, producing this error message

any clues?

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All you have to do is close the program in the taskbar, then delete the HughesNet Usage Meter folder in C:\\Users\\[your User name]\\AppData\\Roaming\\, then restart the application. It will recreate the HughesNet Usage Meter folder inside Roaming. Remember to enable hidden items to be viewed so you can find AppDAta and successive folders.

There's no need to uninstall and reinstall, nor download a new installation file.

","body@stringLength":"750","rawBody":"

There's no need to uninstall and reinstall, nor download a new installation file.

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Go to that folder and delete the \"status-meter.conf\" file then restart the meter.

PS: You may need to enable show hidden files/folders to find it.

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Go to that folder and delete the \"status-meter.conf\" file then restart the meter.

PS: You may need to enable show hidden files/folders to find it.

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Here we go AGAIN ! Yesterday we had a power loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes \"THEY\" need to research why the update Status meter crashes with power

fluctuation .

","body@stringLength":"494","rawBody":"

Here we go AGAIN ! Yesterday we had a power loss on and off . The hughes meter CRASHED AGAIN withall the script error messages .Now it had been running just fine after jumping throught the hoops with all the delete and re-install. Now it seems obvious that the program is unstable to power surges as will cash it to crash , so the question is now that i am trying to tell Hughes \"THEY\" need to research why the update Status meter crashes with power

fluctuation .

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Went to Roaming file would not allow me to delete. All that shows is the icon on the desktop? So am at a stand still as wires shorted out again , app error again! So where do we go from here??

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Went to Roaming file would not allow me to delete. All that shows is the icon on the desktop? So am at a stand still as wires shorted out again , app error again! So where do we go from here??

Deleted the config file finally, took awhile to find it. Then went to program downloaded file and clicked on the main download file and finally the icon started to work without redownloading the whole program. Thanks. one final question why did the \"old\" version work just fine with the power crashing the computer and would come back up with the Status Meter intact and working?? New one crashes at the slightes hicup and hear we go again??

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RG wrote:
......... New one crashes at the slightes hicup and hear we go again??

If you experience a lot of power outages, Try this:

Close down the application Usage Meter 6.7.0.0 after you have used it. A power outage wont hurt it when it is NOT running.

You can start it rather quickly from the shortcut on your desktop when you want to use it again. :-)

\"They\" will fix the issue in 6.7.0.1

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wrote:
......... New one crashes at the slightes hicup and hear we go again??

If you experience a lot of power outages, Try this:

Close down the application Usage Meter 6.7.0.0 after you have used it. A power outage wont hurt it when it is NOT running.

You can start it rather quickly from the shortcut on your desktop when you want to use it again. :-)

\"They\" will fix the issue in 6.7.0.1

Yep...seeing the same crashes of the Status Meter 6.7.0.0 on my Mac (OS ver. 10.12.6) after power outages....and that's been a frequent occurance with all the storms in my part of the mid-south. Status meter app still initializes, but cannot connect to the modem. Like you, I'll wait for the next version of the meter.

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