Forum Discussion
kitnbob
6 years agoTutor
HughesNet Voice just recently stopped
HN Voice modem stopped responding just recently. No dial tone. I hear a recorded message "your device is not registered with your service provider" in a rather pleasant female voice followed by a ...
- 6 years ago
Good morning kitnbob,
Thank you for your patience while this was addressed. Please retest and see if calls show up in your call records now.
-Liz
kitnbob
6 years agoTutor
ThanksLiz
pm sent with most recent calls
Edit; Yes the CL4940 records "missed calls" does not record the ID's of the calls that are received ie: by me or the other answering machine.
Liz
6 years agoModerator
I see, thank you kitnbob! I've relayed the latest data to the VOIP team. They wanted to ensure whether the calls were actually being completed or if there was an error. We'll see if the info we provided is enough, but if not, I may ask you later to test calling your VOIP number and picking up to confirm that a call can be received normally, and also see if that received call is logged in the call records.
-Liz
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