Forum Discussion

ssandrews's avatar
ssandrews
Freshman
4 years ago

Hughs Net is a sham!

I was promised 100 gb, even with a dish. It is ridiculously slow. So slow that emails are slow to load and send. I was promised I would be able to use Zoom with no problems with the plan I purchased...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning ssandrews,

     

    Good news! We got a quick turnaround on that sales call review request. I've sent you the details in a private message (PM), you can check your PMs in the top right corner of the community page.

     

    Thank you for your patience.

     

    -Liz

ssandrews's avatar
ssandrews
Freshman
4 years ago

Liz in Tech Support looked into my case. It was settled very quickly and professionally. The experience was a positive one. Thank you. 

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Thank you for giving me the chance to sort this out ssandrews, glad we were able to get a resolution for you!

     

    Feel free to reach out if you have any other concerns.

     

    Thanks,

    Liz