Forum Discussion
Info on New Hughes Service
I was going to post this in other topics, but in looking at the dates of the posts, it appears there is not the place to get any answers. Where can I get info ? none of the reps can answer my questio...
Hi,
Just going to close this thread since we've addressed your concerns via PM. Thank you for reaching out!
-Liz
Hello ecoalex2,
No, you do not need to cancel your account to upgrade to The new HughesNet.
Upgrading does require a technician to install your new equipment and repoint the dish, but you do not need a new dish. There is an upgrade cost for this visit.
The select plan is $74.99 before any taxes or other fees (such as the lease fee).
We will look into the concerns raised about the miscommunication from our Customer Care and sales representatives.
Thank you!
Jay
I have been a Hughes Net Customer for few years now and I was inquiring about the new unlimited plan and was told it was cheaper to be a new customer. Why doesn't Hughes Net give a better deal for people that have been their customer for years.
smullins0053 wrote:I have been a Hughes Net Customer for few years now and I was inquiring about the new unlimited plan and was told it was cheaper to be a new customer. Why doesn't Hughes Net give a better deal for people that have been their customer for years.
It's the same reason a lot of companies do the same thing... to attract new customers.
