Forum Discussion
Intermittent Internet
Is anybody else having issues with intermittent internet? I’m in the 83541 area code and my modem is working fine.
It's fixed ~ third agent was able to get it to work. What a relief!
I'm looking at your diagnostics right now, everything is up and running. Are you unable to browse the internet on all of your devices?
I see that the device named HP7B0EBE only has a fair signal to the wifi modem, so if you're currently using that, I suggest moving it closer.
Does Google.com even load for you?
I just purchased $35 worth of tokens plus the 2gigs I was given and still no internet.
Can a tech come to my home and take a look?
They don't send a tech unless they can see a problem from their side. If you still want a tech, you can probably request one -- it will cost $125.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Can a tech come to my home and take a look?
- Got it. OK then I will call HughesNet back and tell them there’s still an issue. Thank you!
It's fixed ~ third agent was able to get it to work. What a relief!
