Forum Discussion

chinchilla2's avatar
chinchilla2
Freshman
3 years ago

Intermittent loss of connection

I am experiencing intermittent loss of connection for the past few months (the dreaded "No internet" message).  All the HT2000W lights are on.  Rebooting the modem can resolve the issue for a short p...
  • Remy's avatar
    Remy
    3 years ago

    chinchilla2,

     

    Thanks for reaching out! It seems it's your first post here. Welcome to the community! We'd love to take a look into this for you. I was unable to locate the account attached to your Community profile, however. Please send a private message to the link provided below, with your account number or a phone number attached!

     

    https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

     

    Thanks,

    Remy

Remy's avatar
Remy
Moderator
3 years ago

chinchilla2,

 

Thanks for reaching out! It seems it's your first post here. Welcome to the community! We'd love to take a look into this for you. I was unable to locate the account attached to your Community profile, however. Please send a private message to the link provided below, with your account number or a phone number attached!

 

https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

 

Thanks,

Remy

  • chinchilla2's avatar
    chinchilla2
    Freshman
    3 years ago

    Remy,

     

    I have sent the information.  Thanks for checking into this.