Forum Discussion

duke_mabank's avatar
duke_mabank
Sophomore
9 years ago
Solved

Intermittent no system light on HT1100 modem

My ht 1100 has been doing the same thing, usually around 1-2 pm. I thought it may be outside heat temp. My modem doesn't feel hot but I turn it off for 30-60 minutes and system light and Internet com...
  • duke_mabank's avatar
    duke_mabank
    9 years ago

    I've got green check marks all the way across top to bottom for 48 hours in the diagnostics. I don't think it is anything I did but appears to be fixed.

Aedan's avatar
Aedan
Senior
9 years ago

Hello duke_mabank,

Thanks for posting. I pulled up your account to troubleshoot, but we are unable to communicate with your system. Please ensure that your modem is turned on and that all cables are securely connected. Thanks, and please let us know if this issue continues. 

 

-Aedan

duke_mabank's avatar
duke_mabank
Sophomore
9 years ago

Aedan, the system light may have been out when you tried to communicate with my system. At 3:13 central time, I clicked on a link and nothing happened, went and looked at the modem and the system light was out but it came back on a few minutes later.

 

We won't worry about it now, I still think it could be heat related. Maybe my modem is getting hot since my living room is 85 degrees and even though my modem is on a table with nothing around it, my a/c is working hard to cool.