Forum Discussion
tigersdad5
6 years agoSophomore
Internet connection or voice
Lost internet connection and voice spoke with a rep to troubleshoot needed state code from system control center couldn't access this code because of no internet. Where can I get or how can I get this...
- 6 years agoThe new modem fixed the internet but im still not able to receive incoming calls
Liz
6 years agoModerator
We use UPS to ship. :)
tigersdad5
6 years agoSophomore
The new modem fixed the internet but im still not able to receive incoming calls
- maratsade6 years agoDistinguished Professor IV
Check the thread here: https://community.hughesnet.com/t5/Tech-Support/WAN-light-yellow-all-others-green-Can-t-receive-incoming-calls/m-p/117800#M79379
Liz had given you specific instructions, with pictures, on how to connect the ATA to the modem. You need to connect the yellow Ethernet cable from any LAN port on the modem to the yellow WAN port on the ATA.
- Liz6 years agoModerator
Good morning tigersdad5,
Glad to hear the new modem got you back online! Regarding your Voice concern, as maratsade pointed out, we've already started troubleshooting that in your original thread here:
Please click on the link above, review your thread, and proceed where we left off.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Related Content
- 4 years ago
- 3 years ago
- 6 months ago
- 6 years ago
- 5 years ago