Forum Discussion

SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago

Internet doesn’t work. WiFi light blinking.

I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.
  • SamRichardsJr's avatar
    SamRichardsJr
    7 years ago
    Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
  • MarkJFine's avatar
    MarkJFine
    Professor
    7 years ago

    What do you mean "reset": Did you just unplug it from the wall then plug it back in, reboot it from the web interface, or did you hold in reset button in the back?

    Hopefully, you didn't do the latter, which can reset a lot more than just your wifi.

    • Amanda's avatar
      Amanda
      Moderator
      7 years ago

      Hi Sam,

       

      Thank you for the info. Are you able to connect to one of the wi-fi SSIDs or plug a computer directly into the modem? I will need you to try and access http://systemcontrolcenter.com if you can at least connect to the wi-fi. If you can connect to the wi-fi but can't get to that link, please try accessing http://192.168.42.1 

       

      ~Amanda

      • SamRichardsJr's avatar
        SamRichardsJr
        Freshman
        7 years ago
        I can’t connect to either of those links. My computer is connected to the modem with a wire but I can’t get internet with it either 🙁 Right now all I have is my cell phone internet.
  • Amanda's avatar
    Amanda
    Moderator
    7 years ago

    Hi Sam,

     

    When you say "reset" can you describe what steps you took to reset?

     

    -Amanda

      • SamRichardsJr's avatar
        SamRichardsJr
        Freshman
        7 years ago
        I know you guys are busy but if someone could get back to me on this that would be great.