Forum Discussion

Freshman

7 years ago

Solved

Internet doesn’t work. WiFi light blinking.

I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.

Amanda

Moderator

7 years ago

Hi Sam,

Thank you for the info. Are you able to connect to one of the wi-fi SSIDs or plug a computer directly into the modem? I will need you to try and access http://systemcontrolcenter.com if you can at least connect to the wi-fi. If you can connect to the wi-fi but can't get to that link, please try accessing http://192.168.42.1

~Amanda

SamRichardsJr

Freshman

7 years ago

I can’t connect to either of those links. My computer is connected to the modem with a wire but I can’t get internet with it either 🙁 Right now all I have is my cell phone internet.

SamRichardsJr
Freshman
7 years ago
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Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
- Amanda
  Moderator
  7 years ago
  Copy Link
  Hi Sam,
  
  Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.
  
  Thank you,
  
  Amanda
- Amanda
  Moderator
  7 years ago
  Copy Link
  Hello Sam,
  
  I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?
  
  Thanks,
  
  Amanda
- Amanda
  Moderator
  7 years ago
  Copy Link
  Hi Sam, Just checking in to see if the modem replacement resolved your issue. We will mark the thread solved and closed in a few days if we don't hear back. Thanks, Amanda

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WiFi light blinking.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105267"},"body":"

Hi Sam,

\n\n

~Amanda

","body@stringLength":"587","rawBody":"

Hi Sam,

\n\n

~Amanda

","author":{"__ref":"User:user:17171"},"isEscalated":null,"postTime":"2018-09-26T07:49:39.050-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":5,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105267_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":22327},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:105268_2":{"__typename":"Revision","id":"revision:105268_2","lastEditTime":"2018-09-26T08:16:56.167-04:00"},"QueryVariables:ReplyList:message:105268:2":{"__typename":"QueryVariables","id":"ReplyList:message:105268:2","value":{"id":"message:105268","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1739990369000","value":{"altText":"{login}'s 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WiFi light blinking.","moderationData":{"__ref":"ModerationData:moderation_data:105334"},"body":"

Hi Sam,

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

Thank you,

\n\n

Amanda

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"187","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-09-27T14:28:29.878-04:00","lastPublishTime":"2018-09-27T14:28:29.878-04:00","metrics":{"__typename":"MessageMetrics","views":22221},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105334","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"217","rawBody":"

Hi Sam,

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

Thank you,

\n\n

Amanda

Hello Sam,

\n\n

I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?

\n\n

Thanks,

\n\n

Amanda

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"186","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-10-01T12:52:28.109-04:00","lastPublishTime":"2018-10-01T12:52:28.109-04:00","metrics":{"__typename":"MessageMetrics","views":6806},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105417","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"216","rawBody":"

Hello Sam,

\n\n

I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?

\n\n

Thanks,

\n\n

Amanda

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Thanks, Amanda","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"171","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-10-08T16:32:13.183-04:00","lastPublishTime":"2018-10-08T16:32:13.183-04:00","metrics":{"__typename":"MessageMetrics","views":6784},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105669","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"171","rawBody":"Hi Sam, Just checking in to see if the modem replacement resolved your issue. 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Thanks, Amanda","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105669_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:105417_1":{"__typename":"Revision","id":"revision:105417_1","lastEditTime":"2018-10-01T12:52:28.109-04:00"},"Revision:revision:105669_1":{"__typename":"Revision","id":"revision:105669_1","lastEditTime":"2018-10-08T16:32:13.183-04:00"},"Revision:revision:105334_1":{"__typename":"Revision","id":"revision:105334_1","lastEditTime":"2018-09-27T14:28:29.878-04:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"TechSupport","messageSubject":"internet-doesn’t-work-wifi-light-blinking-","messageId":"105224","replyId":"105268"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1733832053000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3ATechSupport&entity.id=message%3A105268","strategy":"afterInteractive"}]}