Forum Discussion
Limited connectivity/zero connectivity 2000s
- 7 years ago
Good morning Shelby947,
Thank you for your patience while we investigated your case. Engineering is suggesting we replace your modem, radio, and cables. Your complimentary dispatch is currently scheduled for our earliest available slot: Thursday, Jun 21, 2018 between 08:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #113194988 if you need to reschedule. Please let us know how the site visit goes.
Hi Shelby947,
Thank you for your updates, I haven't heard back from engineering since I escalated your case, but I've pinged him for any news about your case. I'll let you know what I find out.
Your cooperation, patience, and understanding are much appreciated.
Bumping so I don't fall to the second page
*repeating to self ...patience is a virtue ....patience is a virtue*
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