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Losing internet access every night
Sometime during the last 6 nights I have lost internet access. 1st two mornings, I reinstalled HT2000W. 3rd, rebooted. 4th, unplugged for 30 seconds. 5th, rebooted. 6th, reinstalled. I should not have...
Hi capnzathrus,
Thanks for posting and sharing those details, that helps. I'm sending you a modem; you can use its box to return your old modem. There's a shipping label in the outer pouch for your convenience. I hope the new modem works out well for you.
-Liz
Received the modem, yesterday and installed. Woke up with no internet access, again. Another family member is usually still online when it goes out and told me it seems to go out somewhere between 10:30-11:30PM. I can only assume the dish needs either re-pointed, because of satellite drift or there is another issue with the dish. Within the last couple months, we did have extremely high winds during a couple storms. Neither my desktop or laptop have internet access. Both connected to the modem, but say "no internet". Browsers open to error pages. Went to the web acceleration setting and clicked to disable and it did nothing. Just stayed on and green. Clicked Reset MBX and just stuck on Resetting. Rebooted modem and had internet access and those settings work.
