It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
More test results
Please be sure to use the manual 25MB test size for download tests and the manual 4MB test size for upload tests. Please be sure to run the tests with a single device that is connected to the HughesNet modem with an Ethernet cable. Also, if you haven't already, please be sure to disable the WiFi when you are running the tests. If you do not know how to, please see "How do I manage my built in WiFi modem?" in the following PDF. Specifically #5.c. When disabling the WiFi, please be sure to click Save Settings after unchecking "SSID Enable" for each of the four tabs.
http://customer.kb.hughesnet.com/Documents/1041318-0001_a.pdf
https://testmy.net/quickstats/GweRDSKNS
The reps are on M-F from approximately 8AM to 5PM EST. They will be the ones to help you, but please be sure to get at least a few tests in with the above sizes for them to see.
