Forum Discussion
Low and unreliable speeds at any time of day/night on newly installed Gen5
Starting my own post now after reading for days of others' simlar problems which to date appear mostly unresolved. Gen5 installed Friday March 16, 2018, previously using Gen4 I believe it was, th...
Hi deserthaven,
Thank you for your patience and cooperation. I ran diagnostics on your site and nothing out of the ordinary is showing up. Your download speed right now from your modem to the gateway is 20904.626 kb/sec. How are you finding your internet experience lately? Is there something in particular you're trying to do online that's proving difficult?
maratsadewrote:I don't trust speed tests too much -- I view them more as indicators of trend. User experience is way too subjective, so I still prefer to have some kind of data.
I'm beginning to see that.
Data as in pulled from the modem/router?
What I mean is, I prefer to have a number (12 Mbps) as opposed to "Hmmm, this feels slow to me."
deserthavenwrote:
I'm beginning to see that.
Data as in pulled from the modem/router?
