Forum Discussion

collettlee1999's avatar
collettlee1999
6 months ago
Solved

Mesh WiFi booster

My wn 3000 isn't broadcasting anymore to connect to. LAN light is off. I tried to sync it with a wired LAN cable . With the cable connected all lights working. Still not broadcasting. Called tech wit...
Performance
  • Damian's avatar
    Damian
    6 months ago

    collettlee1999,

     

    Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

    for a full 30 seconds before plugging it back in. Then follow the steps below.

     

    I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

    Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

     

     

Damian's avatar
Damian
Moderator
6 months ago

collettlee1999,

 

Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

for a full 30 seconds before plugging it back in. Then follow the steps below.

 

I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

 

 

  • collettlee1999's avatar
    collettlee1999
    6 months ago

    Thanks for the information. My booster is working properly now. 

                                    Thanks again,Jesse L. Collett 

    • Damian's avatar
      Damian
      Moderator
      6 months ago

      collettlee1999,

       

      I am glad to hear this. Please reach out to us again if you ever need anything. -Damian