Forum Discussion

hamradio's avatar
hamradio
Senior
5 years ago

Modem / Connection failure

For the past several days, I have lost connectivity many times.   The problem is chronic. A power-down reset of the HT2000 usually fixes it.   Sometimes the modem status is OK, sometimes it says - Transmit trouble.  See image.   Looking for a solution for what has become a commonplace problem.

Thanks,  Woody

Liz 

Woody

Performance
  • Liz's avatar
    Liz
    5 years ago

    Hi folks,

     

    This was addressed by engineering last Wednesday. Please let me know if you're still seeing the same behavior.

     

    Thanks,

    Liz

     

  • hamradio's avatar
    hamradio
    Senior
    5 years ago

    Now worse... Failed many times durinf past hour.  Multiple resets sometimes fixed for a few minutes, sometimes not.

    See image for details.

    • hamradio's avatar
      hamradio
      Senior
      5 years ago

      Been trying to post for > 1 hour...   Multiple connection failures all afternoon into evening.   Dozens of modem resets...

      Only a few minutes of online time between hours of failures and resets.

      See Image..

      Good that Hnet was working long enough to post this - I hope!

      Woody

      Liz 

       

      See the image:

      • MarkJFine's avatar
        MarkJFine
        Professor
        5 years ago

        The beam has been having on-again/off-again issues since the weekend.

        It's either the rain in San Diego, user loading, or someone on the beam is running something that's messing it up the software.

        I tend to think it's the middle one, since it seems to occur during peak-ish hours (even for a pandemic).