Forum Discussion

eco's avatar
eco
Junior
7 months ago

Modem Problem Solar No Communication

I am having a problem with my solar portal access with my modem according to Solaredge the LAN status shows a internet portal problem. I cannot view the data from the solar inverter.  Please let me k...
modem
  • GabeU's avatar
    GabeU
    7 months ago

    eco,

     

    For reference, while signed in, if you click on Remy's name, then click "Send this user a private message", a box will pop up. Wait a few seconds before doing anything in the box, as it can take a couple of seconds for his name to be populated, then give it a title, then the PM. 

     

    The PM system is kind of odd in that, if the name population is delayed and you immediately start typing a title when the box comes up, it can mess with the name when it finally is populated, so it's best to wait until you see the name appear if it isn't already there.

eco's avatar
eco
Junior

Remy, I tried to reply using PM , entered your username , it disappears.

Anyway the problem appears to be resolved. All 1's in the codes, and I have no idea of what you asked. I refer you to the message from the Solaredge tech. I swapped the modem  ports #1, and #2, then back .

 

GabeU's avatar
GabeU
Distinguished Professor IV
7 months ago

eco,

 

For reference, while signed in, if you click on Remy's name, then click "Send this user a private message", a box will pop up. Wait a few seconds before doing anything in the box, as it can take a couple of seconds for his name to be populated, then give it a title, then the PM. 

 

The PM system is kind of odd in that, if the name population is delayed and you immediately start typing a title when the box comes up, it can mess with the name when it finally is populated, so it's best to wait until you see the name appear if it isn't already there.