Forum Discussion

molli0707's avatar
molli0707
Freshman
4 years ago

new customer - mobile super slow vs laptop

new to hughesnet and although laptop is not the fastest i can use it  - however, on mobile, using the SAME wifi etc it is painfully slow - i.e. just bringing up a simple site like cbssports.com take ...
molli0707's avatar
molli0707
Freshman

i have- completed all those steps and yes, phone is def connected to wifi. not sure what else 

 

the 5ghz tried as well

 

i do a testmy.net for laptop and it's anywhere b/t 15-40 Mbps - but on Mobile its like 100 Kbpx

Liz's avatar
Liz
Moderator
4 years ago

Hi molli0707, 

 

I'm glad you found the community, thank you for posting. I ran diagnostics on your site just to double check the HughesNet system, and that's working normally. 

 

Here's some ideas to consider and try out to improve the speed on your Pixel 5. I don't think this is mentioned on either site, but I'd also doublecheck that the Pixel is up-to-date as well.

 

https://thedroidguy.com/google-pixel-5-with-slow-internet-connection-1148593

 

https://www.techjunkie.com/how-to-make-wifi-signal-stronger-on-google-pixel-and-pixel-xl/

 

-Liz

 

  • molli0707's avatar
    molli0707
    Freshman
    4 years ago

    thanks - that seemed to help a lot. ill monitor. thanks again

    • Liz's avatar
      Liz
      Moderator
      4 years ago

      Good morning molli0707,

       

      It's been a while since we last heard from you, so we will close this thread. I hope all is still going well. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

       

      Thanks,

      Liz